• State Resolved
  • Locked Locked
  • Replies 2 replies
  • Subscribers 53 subscribers
  • Views 971 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCS 12.0.4 cannot connect to network under network proxy environment.

Tomotaroh Kohro
Genius 17265 points

Hello support team.

 

I am struggling to fix CCS network connection issue.

My environment are the below:

- Windows PC(HOST)

- VMware Workstation 17 Player

- Ubuntu 22.0.4 LST

 

CCS version is latest 12.0.4.

Our network needs to use “Proxy” due to company work.

I’v set proxy information to the several files. For example, /etc/apt/apt.com , ~/.bashrc and so on.

Of course, network is working. “apt” command and “web browser” can work well.

 

But when I tried to show “Resource Explorer” at CCS, it cannot be connect network with the below message.

“ DNS_PROBE_FINISHED_NXDOMAN”

I tried to change setting at “Window -> Preferences -> General -> Network Connection”.

It could not work with “Direct”, “Manual” and “Native”...

Also I checked “Linux Host Support CCSv11”. This site mentioned “Proxy server considerations”.

 

I would like to get your advice how to connect under network proxy environment.


Best Regards

KORO

  • 0
    TI__Guru**** 464591 points

    Hello,

    Tomotaroh Kohro said:
    I tried to change setting at “Window -> Preferences -> General -> Network Connection”.

    This is the proper place to set the network proxy information.

    Do you have issues with any other components that accesses the internet like App Center, CCS Update Manager, or Eclipse Marketplace? Or is it only Resource Explorer?

    I assume other software in the VM does not have an issue accessing the internet (Chrome, etc).

    Thanks

    ki

  • 0 in reply to Ki
    TI__Genius 17265 points

    Hello Ki-san

    Thanks a lot for your quick response.

    It is very helpful.

    I checked my environment.

    I set proxy information in some files. ex) .bashrc .gitconfig  apt.conf and so on.

    almos files are for local user only because it in user home folder.

    I created proxy.sh in /etc/profile.d.

    Then my CCS work fine.

    Thanks a lot.

    Best Regards

    KORO