CODECOMPOSER: Cannot Open Eclipse Marketplace

Can you try setting the proxy in the CCS IDE?

Thank you.

I guess I need that from my IT department do I?

How come Resource Explorer works just fine from within the IDE?

Kier said:

I guess I need that from my IT department do I?

No you can do it from the CCS IDE:

Kier said:

How come Resource Explorer works just fine from within the IDE?

I'm not sure. But I would like to eliminate the possibility of any proxy issues.

Thanks

ki

I mean I need to consult IT for the Host information?

Anyway, I just realised a proxy isn't involved here. I'm on my home broadband and not using a VPN.

Kier said:

Anyway, I just realised a proxy isn't involved here. I'm on my home broadband and not using a VPN.

Yes, no need for a proxy setting in this case.

Are you able to check (and find) compiler updates?

Ki said:

Are you able to check (and find) compiler updates?

No, that doesn't seem to work either.

It works fine on my STM IDE from the same laptop:

There's something odd about software-dl.ti.com although I am able to ping it.

Kier said:

No, that doesn't seem to work either.

I've seen that PKIX error more often with failed compiler update attempts. It is an issue that has plagued us in the past:

https://e2e.ti.com/support/tools/code-composer-studio-group/ccs/f/code-composer-studio-forum/745390/ccs-ccs-update-error-sun-security-provider-certpath-suncertpathbuilderexception-unable-to-find-valid-certification-path-to-requested-target

We never did find a root cause for it. I assumed it was some setting with our servers. However, the fact that it is impacting the Eclipse Marketplace for you throws cold water on that theory.

I wonder if it is related to the same root cause for the Python problem I see.

Instead of:

python -m pip install PACKAGE_NAME

I have to type:

python -m pip install PACKAGE_NAME --trusted-host pypi.python.org --trusted-host files.pythonhosted.org --trusted-host pypi.org

Otherwise I get SSL: CERTIFICATE_VERIFY_FAILED error. I think this could be us. I'll ask our IT for further.

Thanks for the update! It is very helpful. There are so many different types of security software so it is challenging to keep track of them.

Kier said:

*Zscaler in combination with another Eclipse based IDEs does not have an issue.

It could be specific to the Eclipse IDE version that the tools are based on. We did not modify the Eclipse Marketplace at all. We simply used it "as-is" inside CCS.

Ki said:

It could be specific to the Eclipse IDE version that the tools are based on.

Potentially but I checked and the Eclipse versions are identical between STMCubeIDE (working) and CCS (not working):

The difference in behaviour must be something else.

Unless it is two problems with distinct causes, I think the issue can best be demonstrated as follows:

In CCS, if I check for updates I get:

And yet, I can reach the same URL (https://software-dl.ti.com/ccs/esd/CCSv12/Updates/compositeContent.xml) from within Edge and Chrome:

This further implies that Zscaler has a particular problem with CCS reaching out to the Internet.

Kier said:

This further implies that Zscaler has a particular problem with CCS reaching out to the Internet.

Yes it could be something specific to our content in the IDE that is causing a false positive. Sorry, I don't have any further insight to share.