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CCS v5.1.0.07001 crashes on startup new workspace

Mike Volzer
Intellectual 990 points
Other Parts Discussed in Thread: CONTROLSUITE, CCSTUDIO

Hello,

CCS v5.1.0.07001 is crashing on me when I try to open and select a new workspace. The steps I go through:

1. Splash screen comes up. I select a new workspace

2. The CCS Edit view comes up

3. TI Resource Explorer opens up in the IDE automatically. While this is initializing the view the CCS window just disappears. There are no error dialogs at all. I've attached a screenshot of what it looks like right before crashing.

I noticed that if I can close the TI Resource Explorer before it crashes everything works ok. CCS can be closed and re-opened using this workspace without any problems. I can also re-open the TI Resource Explorer in this workspace and it does not crash.

This problems happens every time I create a new workspace. Let me know if any more information is needed.

I'm running Windows XP SP 3

Thanks,

Mike

  • 0
    TI__Guru**** 463901 points

    Hi Mike,

    That is a strange one. Usually using a new workspace resolves crashes! Anyway, do you see any JVM error logs in your install folder?

    http://processors.wiki.ti.com/index.php/Troubleshooting_CCS#JVM_Error_Logs

    Thanks

    ki

  • 0 in reply to Ki
    Intellectual 990 points

    Ki,

    Following this guide I do not see any JVM error logs in the ccsv5 folder.

    JVM error logs are generated somewhere inside '<INSTALL DIR>\ccsv4' folder. It is recommended to do a recursive search inside that directory for *.log files. JVM error logs will look something like 'hs_err_pid<some number>.log' (for example: hs_err_pid4044.log) ).

  • 0 in reply to Mike Volzer
    TI__Guru**** 463901 points

    Is there a .metadata\.log file in the your workspace folder?

  • 0 in reply to Ki
    Intellectual 990 points

    Yes I did find a log file here. Pasted below.

    !SESSION 2011-09-28 10:47:46.831 -----------------------------------------------
    eclipse.buildId=I20110613-1736
    java.version=1.6.0_27
    java.vendor=Sun Microsystems Inc.
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Command-line arguments:  -os win32 -ws win32 -arch x86

    !ENTRY org.eclipse.ui 4 4 2011-09-28 10:47:53.800
    !MESSAGE Referenced part does not exist yet: org.eclipse.jdt.ui.PackageExplorer.

    !ENTRY org.eclipse.ui 4 4 2011-09-28 10:47:53.815
    !MESSAGE Referenced part does not exist yet: org.eclipse.cdt.ui.CView.

  • 0 in reply to Mike Volzer
    TI__Genius 15610 points

    Hi Mike, 

    Could you attach entire .log file from your workspace? The snippets of exceptions that you have in your post are not related to the crash that you are seeing. I'd like to see if there is something else that might explain crashes. 

     

    Thanks,
    Martin

     

  • 0 in reply to MartinS
    Intellectual 990 points

    That is the entire log file. I attempted to open the workspace again and it looks like it just duplicated the errors I posted previously. I've attached the log file this time with both run attempts. Note that I had to copy it in order for the forum to allow me to attach it.

    Fullscreen 2161.Copy of .log Download 
    !SESSION 2011-09-28 10:47:46.831 -----------------------------------------------
eclipse.buildId=I20110613-1736
java.version=1.6.0_27
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments:  -os win32 -ws win32 -arch x86

!ENTRY org.eclipse.ui 4 4 2011-09-28 10:47:53.800
!MESSAGE Referenced part does not exist yet: org.eclipse.jdt.ui.PackageExplorer.

!ENTRY org.eclipse.ui 4 4 2011-09-28 10:47:53.815
!MESSAGE Referenced part does not exist yet: org.eclipse.cdt.ui.CView.
!SESSION 2011-09-28 11:36:00.838 -----------------------------------------------
eclipse.buildId=I20110613-1736
java.version=1.6.0_27
java.vendor=Sun Microsystems Inc.
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Command-line arguments:  -os win32 -ws win32 -arch x86

!ENTRY org.eclipse.ui 4 4 2011-09-28 11:36:08.713
!MESSAGE Referenced part does not exist yet: org.eclipse.jdt.ui.PackageExplorer.

!ENTRY org.eclipse.ui 4 4 2011-09-28 11:36:08.729
!MESSAGE Referenced part does not exist yet: org.eclipse.cdt.ui.CView.

     

  • 0 in reply to Mike Volzer
    TI__Genius 15610 points

    I guess your original reply with workspace log contained pretty much the entire log. I thought there would be more. Do you by any chance have C2000 Control Suite installed on your machine (I think default installation location is C:\TI\controlSUITE)? If yes, then do you still get a crash if you temporarily rename controlSUITE directory to something else? (e.g. controlSUITE_backup). 

     

    Martin

     

  • 0 in reply to MartinS
    Intellectual 990 points

    I do not have C2000 Control Suite. I do however have StellarisWare, CCSv3.3, and CCSv4.2.4 installed.

  • 0 in reply to Mike Volzer
    TI__Genius 16370 points

    Hi Mike,

    Can you let me know what is your default browser and the version? Are there any new software or update that you have installed ontop of CCS?

    thanks,
    Patrick

  • 0 in reply to Patrick Chuong
    Intellectual 990 points

    My default browser is Firefox 7.0. I installed it from ccs_setup_5.1.0.07001.exe and did not install anything else on top. Do you think it would be a good idea to uninstall and install the latest v5 release?

  • 0 in reply to Mike Volzer
    TI__Genius 16370 points

    I don't think reinstall will help at this point. I'll investigate whether it is related to firefox.

    In the meantime, if you want to not open the Resource Explorere by default for new workspace, then edit this file D:\CCS Installs\CCS_5.1.0.07001\ccsv5\eclipse\plugins\com.ti.ccstudio.branding_5.1.0.201108111000\plugin_customization.ini, and set org.eclipse.ui/showIntro = false.

    Regards,
    Patrick

  • 0 in reply to Patrick Chuong
    TI__Genius 16370 points

    Hi Mike,

    I am running out of idea to get CCS to crash, if you don't mind, can you try to install latest CCS install? There are many fixes between 7000 and 8000 build, and if you happend to run into the same issue, perhaps we can do a remote debug session against the latest source code.

    Patrick

  • 0 in reply to Patrick Chuong
    Intellectual 990 points

    Sure thing, I'll uninstall and install the latest release and post the results here.

  • 0 in reply to Mike Volzer
    Intellectual 990 points

    Just finished installing the newest release and this solved the problem. Thanks for your help.