• State Resolved
  • Locked Locked
  • Replies 4 replies
  • Subscribers 54 subscribers
  • Views 369 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CODECOMPOSER: CCS Theia Update Consistently Fails

Chris Tams
Prodigy 70 points
Part Number: CODECOMPOSER

Tool/software:

Whilst attempting to update from CCS Theia 1.5.1.3 to 20.0.1, the following error is seen as the update attempts to close CCS:

Is this a know issue?

What can I do to work around the problem and get the later version installed?

  • 0
    TI__Guru**** 463941 points
    Chris Tams said:
    Whilst attempting to update from CCS Theia 1.5.1.3 to 20.0.1

    Note that there is no incremental update path to CCS 20.0.1 currently. The update you are installing is for CCS 20.0.0. I did try this in my environment and it was successful. I brought this thread to the installer/update experts for further analysis.

    In the mean time, I would suggest doing a full install for 20.0.1.

    Thanks

    ki

  • 0 in reply to Ki
    Prodigy 70 points

    Thank-you, installing 20.0.1 in full worked, and I now have both installed which also seems to work fine, just wanted to compare some behaviour between the two.

    v20 seems more stable, and I no longer get a TI cloud error every time my machine locks with CCS open. 

  • +1 in reply to Chris Tams
    TI__Guru**** 463941 points
    Chris Tams said:
    v20 seems more stable, and I no longer get a TI cloud error every time my machine locks with CCS open. 

    Yes, this was a big issue with CCS Theia 1.5 that we worked on for CCS 20. Glad to hear it helped.

  • 0
    TI__Genius 16370 points

    Hi Chris,

    We are investigating the upgrade issue, I am wondering if you get the User Access Control (UAC) popup when you run the full installer (ccs_setup_20.0.1 executable).

    Regards,
    Patrick