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CCS 5.1.09000: Error during uninstallation

Anonymous
Anonymous


Hi,

I get the following error when trying to uninstall CCS 5.1.09000:

Error message said:

Error in action ExecuteAction

Error in action ExecuteScript

couldn't open "C:\ti/ccsv5/eclipse/ccs_config.xml": no such file or directory

    while executing

"::InstallJammer::actions::$component $this"

    while executing

"$obj execute"

    (procedure "::InstallJammer::ExecuteActions" line 69)

    invoked from within

"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"

    (procedure "::InstallJammer::actions::ExecuteAction" line 35)

    invoked from within

"::InstallJammer::actions::$component $this"

Error in action ExecuteAction

Error in action ExecuteScript

couldn't open "C:\ti/ccsv5/eclipse/ccs_config.xml": no such file or directory

    while executing

"::InstallJammer::actions::$component $this"

    while executing

"$obj execute"

    (procedure "::InstallJammer::ExecuteActions" line 69)

    invoked from within

"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"

    (procedure "::InstallJammer::actions::ExecuteAction" line 35)

    invoked from within

"::InstallJammer::actions::$component $this"

    while executing

"$obj execute"

    (procedure "::InstallJammer::ExecuteActions" line 69)

    invoked from within

"::InstallJammer::ExecuteActions $id -when $when"

    (procedure "::InstallJammer::RaiseEventHandler" line 93)

    invoked from within

"::InstallJammer::RaiseEventHandler  .wizard"

    (command bound to event)

The uninstallation cannot continue. I checked folder C:\TI\CCS5, and there is only 147MB file remain, of which 140MB are in the eclipse folder.

Comparing with over 3G size after installation, does this 147MB mean the program is already uninstalled?

How should I treat the remaining 147MB files in the folder? Would deleting or preserving them cause any problem for later installation?

 

Zheng

  • 0
    TI__Guru*** 130875 points

    Hi Zheng,

    first of all, the ftp information from your other case has been sent so I hope you get it ok. 

    Regarding the above question, you should be fine to delete the remaining files.  I know it would have been nice if the uninstall had gone cleanly.

    Please keep us posted.  By the way, it is perfectly fine to have multiple CCS versions installed.  In fact I have at least 4 versions installed myself.    If doing a such a setup, it is best to use separate directories.

    Best Regards,
    Lisa

  • Anonymous
    0 Anonymous in reply to Lisa TI

    Lisa,

    I got it. Thanks for the answer.

    Zheng

  • 0 in reply to Anonymous
    TI__Guru*** 130875 points

    HI Zheng,

    no problem at all.  All the best with development.

    Cheers,
    Lisa

  • 0 in reply to Lisa TI
    Intellectual 290 points

    Hello Lisa,

    I came to your thread today because of the same problem.

    I wanted to followup on this and do not want to create an new thread.

     

    There are two remains after the incomplete uninstall:

    a) The remaining files - that can be deleted easiliy, no problem.

    b) The entries in the registry. How to proceed with these as the control panel still shows  a CCS5.1 installed?

     

    Greetings

  • 0 in reply to Friedrich Janus
    TI__Guru*** 130875 points

    Hello Friedrich,

    Unfortunately we don't really have documentation or guidance on registry clean up.

    The best I can advise is to carefully remove definite CCS items.  It is always a bit dangerous at times modifying the registry manually.

    Best Regards,

    Lisa