CCS License Error 10038

bschulz

While trying to upgrade and generate a new license from CCS v4 to CCS v5, I received the 10038 error and was not prompted to continue.

How do I proceed from here

over 14 years ago

Lisa TI over 14 years ago

TI__Guru*** 130875 points

Hello,

have you tried again since? Have you emailed the "contact us" link? It may be worth just testing again in a bit in case of a glitch. Have you tried from another browser? This is likely best handled by our license specialists at ccs_subscriptions@list.ti.com

Please keep us informed whether you get help.

Best Regards,
Lisa

Lisa TI over 14 years ago in reply to Lisa TI

TI__Guru*** 130875 points

Hello,

just thought I would check for an update here. Was the subscription team able to help?

Best Regards,
Lisa

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CCS License Error 10038