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C2000WARE: Unable to Download C2000WARE Windows Installer – Access Approval Denied

Part Number: C2000WARE

Hello TI Support Team,

I am unable to download the Windows Installer for C2000WARE.

When I try to download it, I receive the following message:

"Access denied"
"We are unable to approve your download at this time."

Tool information:
- Tool name: C2000WARE – C2000Ware for C2000 Microcontrollers
- Download item: Windows Installer for C2000Ware
- Version: 5.02.00.00

myTI account information:
- Email: minsuchoi@doublecurrent.com
- Company: doublecurrent
- Country/Region: Korea (South)
- First name: minsu
- Last name: choi

I am using C2000WARE for C2000 microcontroller firmware development at my company. The intended application is motor control / robotic actuator development.

I am not acting on behalf of the military, and this is not for a military end use.

My myTI account email domain and company information match, and I have confirmed that my profile information is filled in correctly.

Could you please review my account and help resolve this download approval issue?

I have attached a screenshot of the error page for your reference.

Thank you.