• State Resolved
  • Locked Locked
  • Replies 1 reply
  • Subscribers 52 subscribers
  • Views 651 views
  • Users 0 members are here
Support feedback
Options
Options

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCSv5.1 not showing active license

E2E_display_name_Mike
Expert 1700 points

I have been using the 90-day trial and recently the company purchased a single-user license.  Install seemed to go okay, but in my license status, it still indicates I’m on an eval license.  Is that normal?  Why isn’t it indicating a single license that expires in 1 year.

Attached are some relevant screenshots:

  • 0
    TI__Guru*** 130875 points

    Hi,

    yes, this is the expected behaviour.  CCS will not look for your purchased license until the demo expires.  

    Your license should not expire, however a license comes with a one year subscription.  This will expire in a year.  Subscriptions are for major upgrades etc.  Eg you need an active subscription to upgrade from a v4 to a v5 license.

    Hope this helps clarify.

    Best Regards,

    Lisa