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Renew Subscription

Carlos Colombo
Prodigy 20 points

I have the CCS V4.2 with your license in question, I contact with you and I was told to go to the V 5.x had to renew my subscription, a few days ago back i did the purchase of the subscription, seguí instructions that you sent me but when i want to activate tells me "You have already used this Activation ID. There are no additional activations allowed. If you need further assistance, Click here to contact us." that should i do to activate the subscriptions and then having the license of the CCS V5.x? thanks.

BEST REGARDS

  • 0
    TI__Guru*** 130875 points

    Hi Carlos,

    let me look into this for you.

    BEst Regards,

    LIsa

  • 0 in reply to Lisa TI
    TI__Guru*** 130875 points

    Hi Carlos,

    you can use a trial license while you wait, but if you have trouble upgrading you need to contact ccs_subscriptions@list.ti.com

    Did you try the below instructions?

    Best regards,

    Lisa

    ·       Find your row for TMDSCCS-ALLF03-v4.0
    ·       Click MANAGE and then click UPGRADE – GET NEW LICENSE
    ·       Click E-mail license - you will receive two (2) emails: Instructions and License File with attachment (.lic)
    ·       You MUST follow these instructions to save this new License File (.lic) before you can use your upgraded version 5.1