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CCS 5.2.1 Installation problem

Shivakumar Garag
Prodigy 170 points
Other Parts Discussed in Thread: CCSTUDIO

Hi,

CCS 5.2.1 installation looks not easy for me. I am trying to install CCS 5.2.1.00018. Last week I downloaded CCS from TI website and saved in a network drive of our company. I unzipped the downloaded file and kept the installation folder in the same folder of the network drive.

Started CCS_Setup application to star the installation on Windows XP 32 bit machine. After completion of Eclipse installation, I stated getting "installation failure" messages. After a while, installation aborted because of too many failures. 

Then I referred to couple of E2E discussions on CCS installation failures and tried to unzip the CCS downloaded using different unzip software. Every time same result. I have McAfee installed on the machine and tried to disable that as well. But there is no improvement. 

Then I copied the unzipped CCS installation folder to the local machine and started installation, this time it worked. By this time I had already uninstalled the unzip software on that machine. 

Then I followed the same steps to install on my laptop (windows 7 64 bit). Here also the installation went smooth without problems.

This week I tried to install CCS on some other machine by following the same steps, and the problem appeared again. I am seeing "Installation failure" messages and no luck so far. Can some one help me for a clean CCS5 installation?

Thanks,

Shivakumar

  • 0
    TI__Guru*** 130875 points

    Hi Shivakumar,

    is there something different with the non working setup?  Did you double check the unzipping?  Do you have access to send us the installjammer registry directory contents from the problem install?  (this is found under program files or program files(x86))

    Have you verified no directories with accented or special characters was used?

    Best Regards,

    Lisa

  • 0 in reply to Lisa TI
    Prodigy 170 points

    Hi Lisa,

    There is no difference between the non working machine and one of the working machine. Both of them are with Windows XP OS. I have the unzipped folder on the network drive and the plan is to use that folder for the installation for test of the team. I am using the same unzipped folder to install on the non working machine.

    Surprisingly, there is no installjammer registry directory! And while installation I have observed the "installation failure" during the following package installations

    com.ti.ccstudio.idemain.feature.group

    com.ti.ccstudio.workflow.feature.group

    com.ti.ccstudio.c5500.feature.group

    com.ti.ccstudio.c6000.feature.group

    com.ti.ccstudio.c5400.feature.group

    I am installing under C:\ti directory.

    Let me try a fresh installation and check for installjammer registry directory.

    thanks,

    Shivakumar

  • 0 in reply to Shivakumar Garag
    TI__Guru*** 130875 points

    HI Shivakumar,

    ok, please keep us informed.

    Best Regards,
    Lisa

  • 0 in reply to Lisa TI
    Prodigy 170 points

    Hi Lisa,

    My two attempts to install CCS5 failed exactly at the same locations (or packages) that i had mentioned in my previous reply. There is no installjammer registry directory. After these failure messages, the installation completes and upon starting the CCS5 application, Eclipse logo appear and eclipse GUI appear. Still no clue what is going on...

    Thanks,

    Shivakumar

  • 0 in reply to Shivakumar Garag
    TI__Guru*** 130875 points

    Hi Sivakumar,

    could you please double check?  These would be hidden folders so you may need to unhide them to see and find them.


    THanks,
    Lisa

  • 0 in reply to Lisa TI
    Prodigy 170 points

    Hi Lisa,

    I found it. Please find it attached

    1004.ccsv5.zip

  • 0 in reply to Shivakumar Garag
    TI__Guru*** 130875 points

    Hi Sivakumar,

    this still seems like it is possibly unzip related.  From what I can tell, it looks like the failing parts of your install are using a temp directory with a space in the name (ie documents and settings). 

    Please see if you can either verify you unzip before installing and see if you can change the temp location used to something with no spaces.

    Please keep us informed.

    Best regards,
    Lisa

  • 0 in reply to Lisa TI
    Prodigy 170 points

    Hi Lisa,

    I have the unzipped folder of the installer in C:\temp directory. I hope this is the temp directory that you are talking about. I have tried the following with no success

    1. Moved the unzipped installer folder to new directory C:\Tools\TI and ran installer from there.
    2. Copied the downloaded CCS5 (zipped version) to local directory, unzipped it locally and ran installer from there
    Thanks,
    Shivakumar
  • 0 in reply to Lisa TI
    Prodigy 170 points

    Hi Lisa,

    Problem solved!!

    1. As you mentioned, I looked at the system temp directory and changed the path of the "TEMP" to C:\Temp. This did not help.
    2. I looked at the installation log file under InstallJammer Registry directory. I observed multiple lines of "couldn't unzip" messages
    3. I found that there are two unzip.exe on the machine. During the installation, the default unzip.exe in C:\BIN was getting executed causing all the unzip failures
    4. I renamed C:\BIN\unzip.exe and the installation was successful after that.
    Thanks,
    Shivakumar
  • 0 in reply to Shivakumar Garag
    TI__Guru*** 130875 points

    Hi Shivakumar,

    great, glad to hear you managed to find the fix.  We are working on fixing these unzip incompatibilities in coming releases.

    All the best with development.

    Best Regards,

    Lisa

  • 0 in reply to Lisa TI
    Prodigy 170 points

    Hi Lisa,

    That sounds good. Thanks for the help to fix the problem.

    -Shivakumar

  • 0 in reply to Shivakumar Garag
    TI__Guru*** 130875 points

    Hi Shivakumar,

    no problem.  That's what we're here for.

    Best Regards,

    Lisa

  • 0 in reply to Shivakumar Garag
    Prodigy 10 points

    Thanks for that hint Shivakumar!

    I tried the usual things to get my install to work after a couple remove/re-installs. I then searched my entire PC and found another unzip.exe archived away somewhere. I renamed that one (which dated back to '98!) and then the install went thru to completion!

    Holy cow!

    This was too painful and will scare away too many who lack the tenacity to work through problems like this. Most of my students, for example, who might otherwise leave college looking to use the MSP430!

    thanks again to Shivakumar for your post!

    Mark