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"License Acquisition" error in CCS 5.2

Other Parts Discussed in Thread: OMAP-L138

Hi,

I've been experiencing the following issue with CCS 5.2 on a freshly installed Fedora 17 Linux machine. Whenever I boot up CCS, the following dialog box appears notifying me of an error with the license system:

I cannot access the "Help\Code Composer Studio Licensing Information" menu either. This has prevented me from registering a license for CCS. What should I do to register a license and prevent the error dialog box from appearing?

Thanks for your help,
PMJ

  • PMJ,

    Do you have an activation code for CCS or are you looking to use one of the free license options (90 day eval, code size limited -MSP, limited to xds100/EVMs)?

    If you have an activation code you can register and generate your license here: www.ti.com/activatesoftware

    One thing to note is that Fedora 17 does some odd things with naming of ethernet adaptors.  This thread covers what to do: http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/p/207940/751289.aspx#751289

    Are you tied to a particular desktop on Fedora?  Some of them have issues with displaying menus.  I have a Fedora 17 image on one machine I started with the default desktop environment.  I also tried KDE as someone was saying they were having display issues with that but it worked for me.

    Regards,

    John

  • Hi John,

    Thanks for the prompt reply. To answer your question, I'm looking to activate a free XDS100 license for use with the OMAP-L138 LCDK. Does the ethernet adaptor renaming issue in Fedora still apply in that case? Do free licenses depend on the FLEXnet system? Unfortunately, I was not offered any option to choose which license I wish to use when booting CCS for the first time. Is there a way to register the free license manually? (ie: not through the Eclipse GUI)

    The menus in Eclipse are displayed correctly on my desktop. The problem I was referring to is that when I click on the "Code Composer Licensing Information" option available from the Help menu, nothing happens. The other menu options work as expected though.

    Thanks for your help,
    PMJ

  • This license file should work for you.  That ethernet adapter naming issue should be ok as this file is set to work with any name.  Try copying the file into /ccsv5/ccs_base/debugserver/license   CCS should check in that location at startup.

    http://e2e.ti.com/cfs-file.ashx/__key/communityserver-discussions-components-files/81/4527.CCSv5_2D00_XDS100.lic

  • Hi John,

    Thank you for your assistance. Unfortunately, even though I copied the license file at the location you suggested, I still get the exact same error. Is there anything else I can try in order to get rid of this licensing error?

    Regards,
    PMJ

  • Ok looking at the dialog in my CCS on Fedora 17 I can see it checking this location as well:

    /home/john/ti/license  

    Try putting the file in that location (swapping john for your username)

  • Hi John,

    I copied the license file inside the /ti/license sub-directory in my home folder as you instructed, but to no avail. I'm still experiencing the same issue as described in my original post.

    Thanks for your help,
    PMJ

  • PMJ,

    I'm not sure what is causing this, but perhaps there will be something useful in the workspace log.

    Could you start CCS and specify a new workspace folder (IE, a folder that hasn't been used before; this is just temporary so you could use /tmp/workspace for example). After CCS has started, try to open the license dialog as you did before. After you get the error dialog, please dismiss it and exit CCS.  Then, navigate to /tmp/workspace/.metadata/. There should be a file called ".log" in this folder. Please post the file here.  Thanks.

  • Here is the captured log: http://pastebin.com/GN5gMWce

    Thanks,
    PMJ

  • PMJ,

    This has the appearance of a missing dependency issue. The first time a part of the debugger is loaded, an exception occurs. As a start, could you confirm that you have all the libraries mentioned here ?

  • Hi,

    I installed the additionnal 32-bit libraries required for Fedora 17 and now, everything works perfectly.

    Thank you for your help,
    PMJ