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Error Reporting Tool Dialogue

Christian Steffen
Expert 2300 points

Hi,

we are using CCSv5.2.1.00018 and after some time an error occurred. 

That error isn't the reason for this post. But now we always get a dialogue from the error reporting tool once a day on startup. We are not able to send the error log, because we don't have an email client on our development system (Win7 32).

It seems there is a little bug with that error reporting dialogue: It's not possible to turn off the dialogue because the checkbox is grayed out:

Best regards,

Christian

  • 0
    TI__Guru*** 130875 points

    Hi Christian,

    does this persist even if you select "no"?   At what point do you see this continue to pop up?  Can you provide a few more details?

    Best Regards,
    Lisa

  • 0 in reply to Lisa TI
    TI__Genius 16510 points

    Christian,

    Thanks for reporting that. You can disable that dialog from appearing by renaming "ErrorReportingTool.exe" in the \ti\ccsv5\ccs_base\bin\win32\ folder. Renaming this file won't have any other effect other than not running the tool.

  • 0 in reply to Lisa TI
    Expert 2300 points

    Hi Lisa,

    I had some CCS error about 3 weeks ago. Since then I got this window daily at first CCS start of each day . It doesn't matter whether I choose yes or no, the next day, this screen appears again.

    Best regards,

    Christian

  • 0 in reply to AndyW
    Expert 2300 points

    Hi Andy,

    I hereby make a feature request for future CCS releases:

    Please add a possibility to enable/disable the error reporting mechanism under CCS->Window->Preferences->Code Composer Studio. Many commercial tools have the ability to adjust messages to the manufacturer. Just renaming is somehow not very straight forward.

    Best regards,

    Christian