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CCS 5.2.1.00018 crashes when loading the release image of image demo on Gaus(6657)

fahrizaqeel
Prodigy 40 points

I was trying to load BIOS-MCSDK (2.1.1.4) release image on Gaus (6657). CCS (CCS 5.2.1.00018)crashes almost immediately. When I open the CCS again it displays the window with message "CCS exception logs have been detected", and I always click on send to ccs team. Is there any body who can tell me where is the location of these "exception logs" and can also tell me the person whom I should send logs for route cause. Also one more info if I load the debug image from the same directory it works fine.

Thanks,

Aqeel

  • TI__Genius 16510 points

    Hi,

    I have access to the submitted logs. I had a look at the recently received logs for any from an email address that would correspond to your forum ID, but I did not see any.

    It might be faster for us to look at if you were able to post the crash dump log here. If you can retrieve one of the emails from your outbox and post the logs here, that would help. If that is not available, and you can reproduce the issue, you can access the dmp file as follows. When you start CCS, don't accept the offer to send the log file. After CCS starts, go to the Help -> CCS Support menu, and select the item for CCS crash dump files. Select view, and a windows explorer will open to the correct location. Attach the files here, or send them to the email address in my profile.

  • in reply to AndyW
    TI__Prodigy 40 points

    Looks like this is the output of dmp file:

    Not enough storage is available to process this command.

    pExceptionInfo = 318EE958
    pExceptionInfo->ExceptionRecord->ExceptionCode = 0xC0000005
    pExceptionInfo->ExceptionRecord->ExceptionFlags = 0x0
    pExceptionInfo->ExceptionRecord->ExceptionRecord = 0x0
    pExceptionInfo->ExceptionRecord->ExceptionAddress = 0x313D6552
    pExceptionInfo->ExceptionRecord->NumberParameters = 0x2
    pExceptionInfo->ExceptionRecord->ExceptionInformation = 0x318EEA7

  • in reply to fahrizaqeel
    TI__Genius 16510 points

    This usually means the CCS process has run out of memory. I assume you using a simulator?