CCS v5 update failed, now nothing starts up

Hi Perry,

a few things to help us fix/diagnose this.  Could you please send us the contents of your installjammer registry directory (a possibly hidden directory under program files or program files(x86)).    Could you please check C:/users/xxxxxx/ti/CCSExternals has nothing hidden and check that redistributable C 2005 is installed.   there is a vcredist.exe file in your installation you can try running or you can get this online easily.  Are you using any directories with spaces or accented/special characters?  Did you fully unzip?

Best Regards,

Lisa

Hi Lisa,

Thank you for your quick response.  Here's the file: 7651.InstallJammer Registry.zip

I didn't find a directory called CCSExternals, but there is a directory called: CCSExternalReferences  There are only files installed in that directory, nothing executable.

I downloaded and installed vcredist.exe from microsoft, but didn't really know how to proceed after that.  (In other words, what now?)  The update started with a button click within CCS, not from some file that I downloaded so there was nothing to unzip.  As far as I can tell, there aren't any directories with spaces or special characters.  Everything has been installed with all of the default and standard paths/names.  Nothing out of the ordinary.

Hope this helps.

-Cheers,

Perry

Hi Perry,

I believe we were able to track down the problem.  I am going to send you a zip file offline.  P.lease unzip this into your eclipse folder (C:\ti\ccsv5\eclipse) in your case.  There were a couple files missing.

Once you have done that please keep us informed.

Best Regards,

Lisa

I am experiencing the same issue after update.  Please advise on the fix.

Sincerely,

Steve C.

Hi Steve,

we can continue offline ... I have sent a friend request.

Best Regards,
Lisa

Dear Lisa,

I just did an upgrade on XP, and got the same problem.

please send me the fix.

best regards,

Jeffrey

Hi Lisa

I am experiencing the same symptoms as Perry having tried to run a CCS5 update today.

Malc

For All who are waiting for a solution for this problem.

A possible workaround is starting Eclips itself.

This can be found : C:\ti\ccsv5\eclipse\eclipse.exe, (win xp 32 bits) right next to the ccstudio with the jar file problem.

Start this and everything seems to work correctly.

Let me know it this works for you.

Hi Jeffrey,

the only solution is a clean installation.

Best Regards,

Lisa

Dear Lisa,

Which version do you recommend to install then?

I assume the 5.2 version? as the 5.3 version is not suitable for upgrading.

Also will this problem be fixed? or will TI just leave it like it is?

Best regards,

Jeffrey

Hi Jeffrey,

the latest 5.3 version is the best thing to install and what is recommended.    This issues have been with updating to 5.3 and with some parts of the installer.   We  have been fixing these (hence the updates being pulled) so getting the latest full 5.3 version will already give you a few of these fixes to go forward with.

Best Regards,
Lisa

Thank you Lisa,

The full installed solved the problem.

Best regards,

Jeffrey

Are you talking about

http://processors.wiki.ti.com/index.php/Download_CCS

and then the 

version? Or...?

Dear Rene,

Yes I downloaded ccs_setup_5.3.0.00090, the web installer.

Did an update after the install to install compiler 4.1.3 and everything is running fine now.

Best regards,

Jeffrey

Hi Jeffrey,

great, very happy to hear! All the best with development.

Best Regards,
Lisa

I have just wasted most of the day with this.

I started off with the upgrade problems described in this thread so I uninstalled  CCS and did a clean installation of 5.3.0.00090.

While it was installing I noticed there were a few prompts saying installation failed but at the end it said it had installed successfully.

I was able to get into CCS but the tool bar was corrupted and errors popped up when I connected to the emulator etc.

I really don't have time for this and I would expect TI to make sure an installation as significant as this was solid.

I am going back to 5.2.1.00018 which I know I can rely on.

Hi Iain,

very sorry to hear about your experience.  Please just let us know if you would like to pursue debugging fixing the 5.3 installation.

Best Regards,
Lisa

Hi Lisa,

I really don't have the time for that at the moment.

I'll wait for the next version.

Regards Iain

Hey Lisa,

I am having the same issue reported above using CCS 5.1. I need to stay at the 5.1 version so I can be at the same level as my co-workers. Can you send me the zip files to fix my version as well?

Thanks!

Hello guys,

Para corregir el error, solo hay que editar el fichero "ccstudio.ini" que se ubica en: "C:\ti\ccsv5\eclipse\"

Dentro de ese fichero, se debe editar la siguiente linea:

plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar

En la siguiente carpeta "C:\ti\ccsv5\eclipse\plugins\" hay que buscar un archivo que su nombre empieze por: "org.eclipse.equinox.launche_"

En mi caso se llama: "org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar", porque tengo la version 5.4

------------------------------------------------------------------------------------------------------------------------------------------------

CCStudio 5.2  "ccstudio.ini":

-startup

plugins/org.eclipse.equinox.launcher_1.2.0.v20110502.jar

-product

com.ti.ccstudio.branding.product

--launcher.XXMaxPermSize

256M

-showsplash

com.ti.ccstudio.branding

--launcher.defaultAction

openFile

-vmargs

-Dosgi.requiredJavaVersion=1.5

-Xms40m

-Xmx384m

-XX:ErrorFile=C:\Users\user\AppData\Local\.TI\693494126\0\dmp\hs_err_%p.log

-------------------------------------------------------------------------------------------------------------------------------------

-------------------------------------------------------------------------------------------------------------------------------------

CCStudio 5.4  "ccstudio.ini":

-startup

plugins/org.eclipse.equinox.launcher_1.3.0.v20120522-1813.jar

-product

com.ti.ccstudio.branding.product

--launcher.XXMaxPermSize

256M

-showsplash

com.ti.ccstudio.branding

--launcher.defaultAction

openFile

-vmargs

-Dosgi.requiredJavaVersion=1.5

-Xms40m

-Xmx384m

-XX:ErrorFile=C:\Users\user\AppData\Local\.TI\693494126\0\dmp\hs_err_%p.log

-------------------------------------------------------------------------------------------------------------------------

Regards.-

Hi Lisa during the update I had internet connection problem and it seems that several packages were not installed, so I have the similar problem, at the end of the installation I got a prompt asking me to post zipped Install Jamer Registry in order to get help.

Thank You

 4403.InstallJammer Registry.zip

Hi,

just do a full fresh attempt after removing the preivous attempt.

Best Regards,
Lisa