• Locked Locked
  • Replies 6 replies
  • Subscribers 52 subscribers
  • Views 491 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

Blank Dialog box appears..........

Rounak Singh Narde
Prodigy 50 points


hi,

I use linux mint 13, RAM 2 GB , Intel corei3. I installed CCS5.3 on my laptop.

there is one problem. whenever i change properties of the project, there appears a blank dialog box on the top of everything. It stays there until I log off or reboot. I guess this is a bug.

So i was attaching a image, so that u can look. But your sites uploader not working giving some error. So i m giving a link, please refer to it.

https://docs.google.com/file/d/0B-2FtheKdY-wUXdkMGhNRElQSlk/edit

thanks

  • TI__Guru*** 130875 points

    Hi Rounak,

    do you only see this type of behaviour when changing project properties then?   Or do you see this in other situations?   This seems like it could be related to dependencies or else permissions ... ie trouble writing the file or else trouble generating the window.

    - do you launch with the same permissions as installed?  ie installed as sudo and launch as sudo?

    - does CCS function normally otherwise?

    Best Regards,
    Lisa

  • in reply to Lisa TI
    Prodigy 50 points

    hi lisa,

    I don't really gone deeper, but for now this problem remains with properties window.

    - I always run it using icons right click on it & then open as administrator.

    Take a look on this snapshot.I started it using terminal with sudo. & added a include directory /home/rounak/. After it added well, as it is showing it there. I have also tested it & its working. You can see there is no error reported on terminal also.

    https://docs.google.com/file/d/0B-2FtheKdY-wZWJJUVlBTEVSZWM/edit

    - Sometimes CCS just crash & hang whole OS. then I need to reboot OS. I stored it in /opt/ti/ccsv5/.

    thanks

  • in reply to Rounak Singh Narde
    TI__Guru*** 130875 points

    Hi rounak,

    it is very difficult for us to test every Linux/OS variety unfortunately.     I would recommend a couple things

    -if you can capture the logs from a crash please send them

    http://processors.wiki.ti.com/index.php/Troubleshooting_CCS

    - double check you have all dependencies installed

    - double check for triggers/what might make this reproduceable

    Best Regards,
    Lisa

  • in reply to Lisa TI
    Prodigy 50 points

    hi lisa,

    I can understand how difficult it is to test every Linux/OS.

    I will send a crash report.

    this report means the /var/log/messages/syslog. or anything else??

    the link you send me , i m gonna try it.

  • in reply to Rounak Singh Narde
    TI__Guru*** 130875 points

    Hi Rounak,

    yes, please go through that wiki and enable error logging.  Basically we are looking for error logs and crash dump (.dmp) files generated.

    Best Regards,

    Lisa

  • in reply to Lisa TI
    TI__Guru*** 130875 points

    Hi Rounak,

    just thought I would double check for any updates with your enquiry.

    Best Regards,

    Lisa