CCS 5.3.0 Installation at Windows 7 64 bit

Hi Hendrik,

could you please send us the installation logs?  These will be found in the installjammer registry directory which is a possibly hidden folder in program files or program files(x86).

These will tell us the story (or hopefully will).

Some common issues

- antivirus or permissions interference

- use of junctions/mapped/virtual drives or servers

- use of program files to install

- special characters in a user name

Best Regards,

Lisa

Hi Lisa,

thank you for your reply. I have uploaded the InstallJammer-Logfile, after the installer broke down at 2% of installation -> this time I got no error/ warning from the installer, only from Windows "maybe the program wasn't installed correctly, searching for a solution..."!?

I have checked all of your common issues, but there was no solution. (Otherwise I would not have opened this new topic.)

Greetings Hendrik

Hi Hendrik,

as a next step can we please verify that eclipse did unzip?  It woud be in:

C:/Users/HeKe/AppData/Local/Temp/ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07/eclipse

The eclipse unzip commands are:

C:/Users/HeKe/AppData/Local/Temp/ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07/unzip.exe -q -o -d "C:/Users/HeKe/AppData/Local/Temp/ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07" "C:/CCS5.3.0.00090_win32/baserepo/eclipse_core_3.7.2.zip"

C:/Users/HeKe/AppData/Local/Temp/ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07/unzip.exe -q -o -d "C:/Users/HeKe/AppData/Local/Temp/ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07/baserepo" "C:/CCS5.3.0.00090_win32/baserepo/eclipserepo.zip"

Best Regards,
Lisa

Hi Lisa,

I dont have these folder "ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07" in my Temp directory?

What do you mean with the eclipse unzip commands? Can I manually execute them ? Because of the missing folder "ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07" folder I cant check them.

I hope you have another idea for this problem...

Greetings Hendrik

Hi Hendrik,

we suspect that this is due to use of junctions. ( ie mapped/virtual/junction drive).

Could you please do a fresh full install not using junctions.  Ie fully unzip and install to a local simple directory like c:/myccs.

Please keep us informed how that goes.

Best Regards,
Lisa

Hi Lisa,

i still tried it without junction, nevertheless I tried it again with a new download and a new installation from C:/TITemp to C:/CCS5 -> result: installer breaks down, no "ijtmp_44F21BC3-C33E-4223-9C3D-2990B301DB07" folder...

Now I have no hope or idea to get this CCS5 installed on my PC :-(

I have seen another threat of you in which WeiWei has exactly the same problem as me:

http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/t/246226.aspx

and you suggested: "Weiwei - you may have to create a temporary using, leave the user profile on C:/ and install for all users.  You as well are using junctions and have moved your profile which are not supported". Can you explain this a little bit more in detail, please? Maybe it will help me too.

Greetings Hendrik

Hi danishinnis,

thank you very much for your advice, but unfortunately it doesn't work at all. I get this error warning...and a new InstallJammer-file.

extract of the InstallJammer:

Executed
03/31/2013 20:06:40PM - Checking condition 13D96D8B-3F10-4DE3-AE45-2260F3EEF34D - File Exists Condition
03/31/2013 20:06:40PM - Checking to see if <%EclipseDir%>/ccs_config.xml.bk exists
03/31/2013 20:06:40PM - ** Checking to see if C:\ti/ccsv5/eclipse/ccs_config.xml.bk exists
03/31/2013 20:06:40PM - Condition failed
03/31/2013 20:06:40PM - Skipping action 8DC9C68D-0C93-432C-9F50-9ECCB01EE7D2 - Rename File - conditions failed
03/31/2013 20:06:40PM - Checking conditions for 05EE68FE-6C93-4340-82C2-21CF20CE1591 - Create Update.txt - Before Action is Executed
03/31/2013 20:06:40PM - Checking condition C8AE338B-8D17-4EDB-99A9-313C01CA352A - String Is Condition
03/31/2013 20:06:40PM - Checking to see if <%updates_found%> is true
03/31/2013 20:06:40PM - ** Checking to see if false is true
03/31/2013 20:06:40PM - Condition failed
03/31/2013 20:06:40PM - Skipping action 05EE68FE-6C93-4340-82C2-21CF20CE1591 - Create Update.txt - conditions failed
03/31/2013 20:06:40PM - Checking conditions for 1160585F-F26F-4111-911E-B0D10C849C31 - Remove .ij_running.txt - Before Action is Executed
03/31/2013 20:06:40PM - Checking condition 588D69A8-22C4-4BE8-A09F-5123D47D7FEF - File Exists Condition
03/31/2013 20:06:40PM - Checking to see if <%EclipseDir%>/downloads/.ijrunning.txt exists
03/31/2013 20:06:40PM - ** Checking to see if C:\ti/ccsv5/eclipse/downloads/.ijrunning.txt exists
03/31/2013 20:06:40PM - Condition failed
03/31/2013 20:06:40PM - Skipping action 1160585F-F26F-4111-911E-B0D10C849C31 - Remove .ij_running.txt - conditions failed

Greetings Hendrik

Hi Hendrik,

Can you post the full log please? The extract you sent only contains the roll back information, not the actual failure.

thanks

Danish

Hi danishinnis,

I tried it again with your three step instruction ... and it works :-)

I think I have made a misstake by setting the TMP and TEMP variable.

Thanky you very much and best regards!

Lucky Hendrik

Hi Hendrik,

very happy to hear.  Thanks for the update and all the best with development.

THanks Danish!

Best Regards,
Lisa