Inaccurate detection of McAfee Firewall from Installation Utility

Gerry Simmons

Hey guys,

I just went through the process of updating my tools, and your installation tool pops up a window complaining that I have a McAfee Firewall enabled. Well, I don't. My company DOES have McAfee encryption installed, but Trend Micro for Anti-virus, and Windows Firewall.

If you are JUST detecting a McAfee product and throwing this warning ... Well ... please don't.

over 12 years ago

0 Lisa TI over 12 years ago

TI__Guru*** 130875 points

Hi Gerry,

I believe that was used as a common antivirus program, even though ironically trend micro has given us many more issues interfereing with the installer.

Have you tried disabling that?

Best Regards,
Lisa

0 Gerry Simmons over 12 years ago in reply to Lisa TI

Intellectual 875 points

No installation issues whatsoever. See what I mean?

However, it WOULD have been nice if CCS OR the installer would have remembered that I had a valid license file, without ME having to point to it!!

0 Lisa TI over 12 years ago in reply to Gerry Simmons

TI__Guru*** 130875 points

Hi Gerry,

I understand and agree in you case this was a misleading and inappropriate message. At any rate I have passed on the feedback which is appreciated.

Best Regards,

Lisa

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Inaccurate detection of McAfee Firewall from Installation Utility