Failure upgrading from CCS 5.3 to 5.4

sadsteve

Other Parts Discussed in Thread: CCSTUDIO

Hello:

I'm having a problem upgrading from CCS 5.3 to 5.4. It basically fails immediately saying "Unable to access http:/software-dl.ti.com/dsps/dsps_public_sw/sd0_ccstudio/CCSv5/CCS5.4.0.00091_win32. Check your settings and try again". I've done an unistall/reinstall of 5.3 and tried again and it still fails in the same manor. I can install other updates, (compilers, etc). Any help resolving this issue would be appreciated.

7711.60556FE5-C1A1-4061-8DF8-FFB8393BAE2D.zip

over 12 years ago

0 Lisa TI over 12 years ago

TI__Guru*** 130875 points

Hi,

have you tried again since in case of a server glitch? You seem to have a long installation history. Would you be willing to clear out the old attempts/installations and do a full fresh installation of v5.4?

Best Regards,

Lisa

0 sadsteve over 12 years ago in reply to Lisa TI

Prodigy 70 points

I've tried 3 times in the last 2 days. Two times with fresh installs of 5.3.

Yes, I'm willing to clear out the old. What's the process?

Steve

0 danishinnis over 12 years ago

TI__Mastermind 22060 points

Hi Steve,

The update is having a problem accessing the web for dependencies - it's getting an "access denied" error.

Access Denied by security policy
The security policy for your network prevents your request from
being allowed at this time. Please contact your administrator if
you feel this is incorrect.

Your best bet is to download the full 5.4.0 installer package and do an offline install. You should be able to do any other updates from eclipse, except for target content udpates as they have to access the web as well.

Danish

0 sadsteve over 12 years ago in reply to danishinnis

Prodigy 70 points

Ok, I'll grab the full package. Thanks.

0 Lisa TI over 12 years ago in reply to sadsteve

TI__Guru*** 130875 points

Please keep us informed how that goes.

Best Regards,
Lisa

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Failure upgrading from CCS 5.3 to 5.4