• State Resolved
  • Locked Locked
  • Replies 5 replies
  • Subscribers 52 subscribers
  • Views 781 views
  • Users 0 members are here
Support feedback
Options
Options
Similar topics

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

Failure upgrading from CCS 5.3 to 5.4

sadsteve
Prodigy 70 points
Other Parts Discussed in Thread: CCSTUDIO

Hello:

I'm having a problem upgrading from CCS 5.3 to 5.4.  It basically fails immediately saying "Unable to access http:/software-dl.ti.com/dsps/dsps_public_sw/sd0_ccstudio/CCSv5/CCS5.4.0.00091_win32.  Check your settings and try again".  I've done an unistall/reinstall of 5.3 and tried again and it still fails in the same manor.  I can install other updates, (compilers, etc).  Any help resolving this issue would be appreciated.

7711.60556FE5-C1A1-4061-8DF8-FFB8393BAE2D.zip

  • 0
    TI__Guru*** 130875 points

    Hi,

    have you tried again since in case of a server glitch?  You seem to have a long installation history.  Would you be willing to clear out the old attempts/installations and do a full fresh installation of v5.4?

    Best Regards,

    Lisa

  • 0 in reply to Lisa TI
    Prodigy 70 points

    I've tried 3 times in the last 2 days.  Two times with fresh installs of 5.3.

    Yes, I'm willing to clear out the old.  What's the process?

    Steve

  • 0
    TI__Mastermind 22060 points

    Hi Steve,

    The update is having a problem accessing the web for dependencies - it's getting an "access denied" error.

    Access Denied by security policy
    The security policy for your network prevents your request from
    being allowed at this time.  Please contact your administrator if
    you feel this is incorrect.

    Your best bet is to download the full 5.4.0 installer package and do an offline install. You should be able to do any other updates from eclipse, except for target content udpates as they have to access the web as well.

    Danish

  • 0 in reply to danishinnis
    Prodigy 70 points

    Ok, I'll grab the full package.  Thanks. 

  • 0 in reply to sadsteve
    TI__Guru*** 130875 points

    Please keep us informed how that goes.

    Best Regards,
    Lisa