CCS V5.4 Installation Error

namsoo kong

Prodigy 40 points

Hi TI,

I got a problem during installation of CCS V.5.4 on Windows XP.

I made C:\temp, and turned off all virus vaccines.

error logs are as follow

Error in action ExecuteAction

Error in action ExecuteScript

list element in quotes followed by ":" instead of space
while executing
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 69)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
while executing
"$obj execute"
(procedure "::InstallJammer::ExecuteActions" line 69)
invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
(procedure "::InstallJammer::actions::ExecuteAction" line 35)
invoked from within
"::InstallJammer::actions::$component $this"
Error in action ExecuteAction

Error in action ExecuteAction

Error in action ExecuteScript

I'm attaching capture files.

Regards,

Soo

over 12 years ago

0 Lisa TI over 12 years ago

TI__Guru*** 130875 points

Hi Soo,

could you please try attaching the logs again? the ones from the installjammer registry directory. This may be a hidden directory in program files or program files(x86).

Also make sure you are not installing over an existing installation or using a shared/mapped/virtual drive.

Best Regards,
Lisa

0 namsoo kong over 12 years ago in reply to Lisa TI

Prodigy 40 points

Hi Lisa

I'm attaching logs again.

Best Regards,

Soo

CCS_Installation_error.zip

0 Lisa TI over 12 years ago in reply to namsoo kong

TI__Guru*** 130875 points

Hi Soo,

we need the installjammer registry logs I mentioned.

Thanks,
Lisa

0 namsoo kong over 12 years ago in reply to Lisa TI

Prodigy 40 points

Hi Lisa,

I missed your point.

I'm attaching InstallationJammer Registry

Regards,

Soo

InstallJammer Registry.zip

0 Lisa TI over 12 years ago in reply to namsoo kong

TI__Guru*** 130875 points

Hi Soo,

thanks. I wonder if your temp directory is causing a problem or antivirus. Do you use trend micro antivirus? Did you run the full installer with antiviru off?

Also, please try again, however this time

- clear out the old installation and logs first

- try to change the temp directory to something simple like c:/temp

- ensure antivirus is disabled. it could be the unzip process is being blocked here.

Best regards,
Lisa

0 namsoo kong over 12 years ago in reply to Lisa TI

Prodigy 40 points

Hi Lisa,

Thanks for your trouble.

As I mentioned all antivirus program was offed and temp directory was cleaned before installation..

I solved the problem by cleaned old directories and files.

The problem was from the selected options.

Proceeding with installation stage, if the taken option is not matched with other options which was taken other stage, then it makes problem.

Now it OK.

Thanks again LIsa.

Best regards,

Soo

0 Lisa TI over 12 years ago in reply to namsoo kong

TI__Guru*** 130875 points

Hi Soo,

great, very glad to hear.

Thanks for the update and all the best with development.

Best Regards,
Lisa

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CCS V5.4 Installation Error