ccs5.3 to ver 5.4 update error

Rostyslav Lavryshyn

Prodigy 60 points

Hello,

This problem with the v5.4 update is similar to already posted at this forum. Please investigate the attached file.

Thank you,

Rostyslav

60556FE5-C1A1-4061-8DF8-FFB8393BAE2D.zip

over 12 years ago

0 Lisa TI over 12 years ago

TI__Guru*** 130875 points

Hi Rosyslav,

would you be willing to do a full fresh installation?

Best Regards,
Lisa

0 Rostyslav Lavryshyn over 12 years ago in reply to Lisa TI

Prodigy 60 points

Thank you Lisa,

I will try. Should I remove previous installation completely? Also, can you explain why "About CCS" in "Help" tab reports version 5.5 instead of 5.4, and the program menu still shows ver. 5.3? Just curious.

Thank you,

Rostyslav

0 Lisa TI over 12 years ago in reply to Rostyslav Lavryshyn

TI__Guru*** 130875 points

Hi Rostyslav,

I believe the version number is a bit decieveing. v5.5 is not available. I believe this is for some unexpected reason the expected behaviour.

I would remove the old install and logs and disable antivirus.

Best Regards,
Lisa

0 Lisa TI over 12 years ago in reply to Lisa TI

TI__Guru*** 130875 points

Hi Rostyslav,

just thought I would check for any updates with your enquiry.

Best Regards,
Lisa

0 Rostyslav Lavryshyn over 12 years ago in reply to Lisa TI

Prodigy 60 points

Hi Lisa,

We've decided to move installation to a new workstation, so that will obviously be new install. Meanwhile, continue to use older version.

Thank you for help.

Rostyslav

0 Lisa TI over 12 years ago in reply to Rostyslav Lavryshyn

TI__Guru*** 130875 points

HI Rostyslav,

ok, thanks for the update and all the best with development.

Best Regards,
Lisa

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ccs5.3 to ver 5.4 update error