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Greetings.
In an attempt to fix an issue, I updated CCS v5.2 via "Check for Updates". Needles to say, the update failed and I can no longer run v5.3. I attempted a fresh install of 5.3 and another update; same problem.
Here is the error:
Clicking OK leads to the following:
Attempting to subsequently run CCS 5.3 leads to this:
I have attached the specified files as a zip. Please help resolve this issue, as it is very frustrating to no be able to do your job due to tool problems.
Regards,
--John
Hi John,
I see you have quite an install/update history and this is unforunately one piece in the puzzle.
Would you be willing to clean out the old installations including installjammer logs and try a full fresh installation of v5.4 with antivirus disabled?
Best Regards,
Lisa
Hi John,
just thought I would check for any updates with your enquiry.
Best Regards,
Lisa