Unable to extend eval license

Philippe Habib

Prodigy 110 points

My 90 day eval license expired and I ran into problems trying to extend it. I accepted the terms and got the following:

What can I do to get back to work?

Thanks.

Progress Indicator (not all steps may be required)

1. Validate

2. Review Terms & Conditions

3. Receive License

4. Download

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(What's this?)

You are registering:
Part#: TMDFCCS-ALLT90A-v5
Name: Code Composer Studio IDE - Free Evaluation (90-Day Extension)
Confirm Activation ID and click "Next" to continue.

There is currently a problem with the Part Number being Activated. Error Number 10044. Click here to contact us.

over 12 years ago

0 Lisa TI over 12 years ago

TI__Guru*** 130875 points

Hi Phillipe,

have you tried again?

Best Regards,
Lisa

0 Philippe Habib over 12 years ago in reply to Lisa TI

Prodigy 110 points

Yes. I have tried several times, yesterday and today. I have looked for help on the forum but all I've found is a couple of other people with the same problem who also haven't resolved it.

0 Lisa TI over 12 years ago in reply to Philippe Habib

TI__Guru*** 130875 points

Hi Philippe,

please contact me offline and I will send you a license. (My ID is a link you can use for a conversation or friend request). There seems to be an issue that we are working on.

Best Regards,
Lisa

0 Philippe Habib over 12 years ago in reply to Lisa TI

Prodigy 110 points

I think I contacted you through you icon via a start a conversation button. If that didn't do it, please let me know what I should be doing.

Thanks.

0 g.f. over 12 years ago in reply to Lisa TI

Guru 15520 points

Hi,

I'm sorry for interrupting you.
My customer are having same problem with 90 Day evaluation License.
They were using EVM Free License but now they want to change to evaluation license.
They are trying to get 90 Day evaluation License but the error ocurred.
When this problem will be fixed?

best regards,
g.f.

0 Lisa TI over 12 years ago in reply to g.f.

TI__Guru*** 130875 points

Hi,

feel free to contact me offline for an extension.

Best Regards,
Lisa

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Unable to extend eval license

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