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debugging session with CCS 5.4 not possible without administrator privileges

blaise.evequoz
Prodigy 100 points

Other Parts Discussed in Thread: TMS320F2808

hello,

we are using CCS Version: 5.4.0.00091 with licensing server on Windows seven. We program and debug TMS320F2808 controller.

I’ve made the installation with administrator privileges, after that we’ve made an image of this PC, and install this image on several machines in our company.

If we start CCS 5.4 as restricted user, I’m the only user that I can start correctly a debugging session, although I have no extra privileges.

The others users become the following error:

Cannot read System Setup data from XML file C:\Users\Public\sharedVmXp\globaldiagnostix\src\dsp\fw_globalx_trunk_Copy\project\TMS320F2808.ccxml

boost::filesystem::status: Access is denied: "C:\Users\uadmin\AppData\Local\.TI\693494126\0\0\1579536897.cache"

Who can I correct the installation or start CCS to avoid this error?

Is this link the right solution to my problem: http://processors.wiki.ti.com/index.php/Shared_Machine_CCS_Install? Although we have several machines?

Thanks

  • 0
    TI__Guru*** 130875 points

    Hi Blaise,

    I would give the tip in that wiki a try, yes, and please keep us informed.  

    However is the issue on the other pcs or other user accounts?  There may or may not be a difference but they are all ghosted the same it sounds like.

    Best Regards,
    Lisa 

  • 0 in reply to Lisa TI
    Prodigy 100 points

    Hi Lisa,

    I've made the modification in the config.ini file. This modification affect only the list of workspace saved by the current user: after his first loggin, the actually user must choose his workspace. At the next session loggin, he find again his workspace . But this modification does not correct the start debug session error.

    Now more on our installation: all our pc's are ghosted the same, but the debug session error behavior is not always the same. I'm the only one that I can start correctly a debug session with restricted privilege, but only on two pc's. I've tried to start debug session on more pc's and then I become the same error as all other users. The other user becomes all the debug session error descibed in my first post: boost::filesystem::status: Access is denied: "C:\Users\uadmin\AppData\Local\.TI\693494126\0\0\1579536897.cache"

    Which kind of informations are stored in folder "AppData\Local\.TI\"?

    Best regards,

    Blaise

  • 0 in reply to blaise.evequoz
    TI__Genius 16510 points

    Blaise

    The .TI folder stores temporary application files. Specifically, it stores target configuration files, register data, license information, and session data. You can safely delete the whole .TI folder and it will be regenerated. The one exception is that if your license is stored in there, you may need to re-apply the license.  I would suggested that you rename the .TI folder to ".TI.tobedeleted" on one of the failing PCs and allow the content to be regenerated by the same user that will be using CCS. When you you are happy everything is working, you can delete the renamed .TI folder.

  • 0 in reply to AndyW
    Prodigy 100 points

    Hi Lisa, Hi Andy,

    thanks you  for your helpful advice, with renaming and deleting .TI folder, all users are able to start debugging session with no problem at all.