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RE: Problem with CCS 5.3 and Windows 8 x64

Salius Sakalauskas
Prodigy 20 points

I'm trying to install CCS 5.5 in Windows 8 64 bit and the installation crashes too.

Would You like help to install CCS5.5?

Install log and error message view please to find attached.

Best regards!

 

 

 

 

CCS5.5.0.00077_install_log.zip
  • TI__Guru*** 130875 points

    Hi Salius,

    a few things.

    First,  please try to create a new thread with new things.  It is easy to overlook things that get added to another thread.  I have created on for you this time.

    Now, the logs we need are the ones in the installjammer registry directory.  This is a folder that may be hidden and is usually under program files or program files(x86).

    Have you cleared out the attempt and tried again?  Have you made sure your antivirus is disabled?  Have you made sure your user account does not contain special characters and does have admin privileges?

    Best Regards,
    LIsa 

  • in reply to Lisa TI
    TI__Guru*** 130875 points

    Hi Salius,

    just thought I would check whether there is any update with your enquiry.

    Best Regards,

    Lisa