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CCS5.5 installation failed on win8

Hyde Liao
Prodigy 150 points

Hi,

CCS5.5 installation failed several times. My system is win8.

I have disabled the McAfee but no success.

Could anyone give me a hand? Thanks.

here is my installation log.

8715.20131115-152505.ccs_setup_5.5.0.00077_install.log

  • 0
    Guru 20525 points

    Hello!

    Try the following:

    Disable firewall also and then new installation to directory with short path "C:\tinew" through right click on the setup.exe file and click on "Run as Administrator".

    Regards,

    Igor

  • 0 in reply to Igor Gorbachev
    Guru 192875 points

    Hi Hyde, (Hi Igor)

    The above steps should solve your issue; if still you face any issue try downloading the CCS v5.5 setup.exe again.

    Regards,

    Gautam

  • 0
    Prodigy 150 points

    I have tried the above methods, disabling firewall,path "C:\tinew" and through right click on "run as administrator"

    ,downloading setup file again, but it is still failed. 

    2262.ccs_setup_5.5.0.00077_install.log

  • 0 in reply to Hyde Liao
    TI__Guru*** 130875 points

    Hi Hyde,

    are you using a VM type setup at all?  I ask because I see two drives involved in the installation.  Sometimes this causes problems is there is a permissions/antivirus issue between the two or else a connection problem.

    Would you be able to clear out all your attempts, including the logs and try again all in one drive?  Ie all in C:?

    Please keep us informed.

    Best Regards,

    Lisa 

  • 0 in reply to Lisa TI
    TI__Guru*** 130875 points

    Hi Hyde,

    just thought I would check for any updates with your enquiry.

    Best Regards,
    Lisa 

  • 0 in reply to Lisa TI
    Prodigy 150 points

    Sorry, I forgot to update my condition.

    The installation of CCS5.5  is successful.

    I indeed used virtual machine. However, even though I removed it and logs, the installation is still failed.

    I think that it was perhaps related to my os (win8, 64bit). Because when I installed CCS5.5 in virtual machine(win xp,32bit), the installation suceeded . 

     

  • 0 in reply to Hyde Liao
    Guru 192875 points

    CCS v5.5 is very well compatible with Windows 8 64bit. I don't know why it didn't work ! Anyways...

    Congrats! Good luck.

    Regards,

    Gautam

  • 0 in reply to Hyde Liao
    TI__Guru*** 130875 points

    Hi Hyde,

    great, very glad to hear you have it installed and running.

    All the best with development.

    Best Regards,

    Lisa