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CCSV5.4 installation problem at windows7

Elaine Lee
Prodigy 120 points


http://e2e.ti.com/cfs-file.ashx/__key/communityserver-discussions-components-files/81/1220.60556FE5_2D00_C1A1_2D00_4061_2D00_8DF8_2D00_FFB8393BAE2D.7z

I can install CCS5.3.0.00090_win32 successfully but always fail when install CCS5.4.0.00091_win32

  • 0
    Guru 192875 points

    Hi,

    Right click on the setup file and click on "Run as administrator"

    This would surely solve your problem. If the problem still exist then try the same but now by changing the installation directory.

    Regards,

    Gautam

  • 0 in reply to Gautam Iyer
    Prodigy 120 points

    Hi,

    1  "Right click on the setup file and click on "Run as administrator"", it has message as below

    Fullscreen 6320.Error.log Download 
    Error in action ExecuteAction

Error in action ExecuteAction

Error in action ExecuteScript

Error in action ExecuteExternalProgram_Join

couldn't execute "C:\ti\ccsv5\eclipse\downloads\ti_dspack_ibsetup_5.4.0.279.exe": no such file or directory
    while executing
"::InstallJammer::actions::$component $this"
    while executing
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
Error in action ExecuteAction

Error in action ExecuteAction

Error in action ExecuteScript

Error in action ExecuteExternalProgram_Join

couldn't execute "C:\ti\ccsv5\eclipse\downloads\ti_dspack_ibsetup_5.4.0.279.exe": no such file or directory
    while executing
"::InstallJammer::actions::$component $this"
    while executing
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $id -when $when"
    (procedure "::InstallJammer::RaiseEventHandler" line 93)
    invoked from within
"::InstallJammer::RaiseEventHandler  .wizard"
    (command bound to event)

     

    2 "Right click on the setup file and click on "Run as administrator" and change the installation", it has error as log

    3463.ccs_setup_5.4.0.00091_install.log

     

    Elaine

  • 0 in reply to Elaine Lee
    Guru 192875 points

    I guess the setup file might be corrupted. Why don't you try downloading the offline setup again. Maybe this might solve your problem.

    Regards,

    Gautam

  • 0
    TI__Guru*** 130875 points

    Hi Elaine,

    a few comments here.

    - if you don't need the older version, I would remove it.   It is also never a good idea to install over an older version

    - I would recommend going to the latest, v5.5 and doing a full fresh installation with antivirus disabled

    Please keep us informed.  If you have further issues, please send in the updated installjammer logs.

    Best Regards,
    LIsa

  • 0 in reply to Lisa TI
    Prodigy 120 points

    Hi Lisa,

    I try to remove V5.3.  It has message as below

    Fullscreen 1007.remove V5.3.log Download 
    Error in action ExecuteAction

Error in action ExecuteScript

couldn't open "C:\ti/ccsv5/eclipse/ccs_config.xml": no such file or directory
    while executing
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
Error in action ExecuteAction

Error in action ExecuteScript

couldn't open "C:\ti/ccsv5/eclipse/ccs_config.xml": no such file or directory
    while executing
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $action -parent $id -conditions $eval"
    (procedure "::InstallJammer::actions::ExecuteAction" line 35)
    invoked from within
"::InstallJammer::actions::$component $this"
    while executing
"$obj execute"
    (procedure "::InstallJammer::ExecuteActions" line 69)
    invoked from within
"::InstallJammer::ExecuteActions $id -when $when"
    (procedure "::InstallJammer::RaiseEventHandler" line 93)
    invoked from within
"::InstallJammer::RaiseEventHandler  .wizard"
    (command bound to event)

    I try to install V5.5 directly.  It has a message :

    Reboot Pending

    The installer has detected a pendinf reboot.  This may cause unexpected problems during the install.  Do you wish to continue?

    I had restart my computer, it still had same issue 

  • 0 in reply to Elaine Lee
    TI__Guru*** 130875 points

    Hi Elaine,

    you need to manually uninstall by simply deleting all the directory structure for ccs.  I would also do this with your v5.5 attempt.

    Then I would reboot and try v5.5 again with the full installer, full permissions and antivirus off.

    If that fails, please send us the logs from the installjammer registry directory.  You may want to clear out the current logs as well.  the directory is under program files or program files (x86).

    Best Regards,
    Lisa

  • 0 in reply to Lisa TI
    Prodigy 120 points

    Hi Lisa,

    After I deleted css folder ans reboot, it still had this message "

    Reboot Pending

    The installer has detected a pending reboot.  This may cause unexpected problems during the install.  Do you wish to continue?"

     I selected "continue" and then the v5.5 had installed successfully

    Thank you.

    Elaine

  • 0 in reply to Elaine Lee
    TI__Guru*** 130875 points

    Hi Elaine,

    glad to hear and sorry for the inconvenience.  All the best with development.

    Best Regards,

    Lisa