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CCS 5.5 install issue on windows 7 64-bit

Shawn Yang
Intellectual 1285 points

hi 

1. I'm using windows 7 64-bit.

2. I installed CCS5.1 before, and then I installed ccsv4 at the same time.

3. to install CCS5.5 I uninstall CCS5.1, but uninstall CCS5.1 didn't compete successfully, so I manually delete the c:\ti\ccs5\ folder.

4. then I unzip the ccs_setup_5.5.0.00077 and run it, I failed a lot of times. there are mainly 2 types.

4.1 I can see the ccs_setup_5.5.0.00077.exe in windows task manager, but no anything show up in windows, no matter how long I wait.

4.2 I can start to install, but when installing it, I meet a lot of install program "(Not Responding)" issue. it can occur any where, unzip, eclipse exec some cmd line command, and so on. here is one example

4.2.1 see the attached log2287.ccs_setup_5.5.0.00077_install.log

4.2.2 I can see the unzip.exe in windows task manager, but it just stay there, do nothing.

4.2.3 I execed the command under command line, "c:/temp/Local/Temp/ijtmp_F53AE207-B4B5-48CF-9501-9394CAB14E86/unzip.exe" -q -o -d "C:/ti/ccsv5" "C:/temp/CCS5.5.0.00077_win32/baserepo/utils.zip"  it works, but don't know why the install program didn't work well.

4.2.4 I've changed my TMP, TEMP folder to c:\temp\local\temp

4.2.5. I've renamed all my unzip.exe to other name, so the unzip is from the install program.

I don't know what else I can do to install it. Please give me a hand. maybe remote debug? I'm in TI shanghai office, fortune tower.

  • 0
    Guru 192875 points

    Hi,

    There can be couple of issues:

    1. CCS Setup might be corrupted/ not downloaded completely.

    2. Secondly, try running the setup by clicking on"Run As Administrator"

    Regards,

    Gautam

  • 0 in reply to Gautam Iyer
    TI__Intellectual 1285 points

    hi Gautam,

    Thanks for quick replay.

    1. I'm using offline installer, md5 is

    1a2d65e3a69f892b69fa9679c7833e14  CCS5.5.0.00077_win32.zip

     

    2. I always run it with Administrator, but it didn't work.

  • 0 in reply to Shawn Yang
    TI__Intellectual 1285 points

    hi guys,

    Any suggestions will be appreciate!! I can even help debug it.

    I hate the idea of install a VM and install the CCS inside the VM. :(

  • 0 in reply to Shawn Yang
    Guru 192875 points

    1. I'm using offline installer, md5 is

    1a2d65e3a69f892b69fa9679c7833e14  CCS5.5.0.00077_win32.zip

    This is what I'm trying to tell you, there's a possibility that the offline zip file/exe file might be corrupted. This happens a lot of times. So, try downloading the offline setup again.

    Also, if you've copied the zip file from TI internal server then you'll have to figure out the quality. Other than this only your antivirus or firewall would attempt to interrupt the ccs setup.

    Regards,

    Gautam

  • 0 in reply to Gautam Iyer
    TI__Genius 16490 points

    Shawn,

    I haven't seen this specific issue before. However, I see you are an internal TI user. I did run into an issue recently with a Symantec update install stuck running in the background and which was causing other processes on the PC to hang. Could you have a look at the Windows process list and see if you notice an other install processes running (look for MSIExec, for example).  Also, have you rebooted your PC recently? If not, could you reboot your PC, delete the contents of the C:\ti folder, and re-run the installer? Let us know how that goes.

  • 0 in reply to AndyW
    Prodigy 160 points

    hi shawn

    i have a doubt i m new to this c2000 controller   and I am not able to run c2000 echo back program actually 

    i have problem regarding the hyper terminal i m using teratum  and it doesnot have any option of open the sci_96.ht file . suggest  me  about which hyperterminal I should use for ccs5

    Please help me brother i m not able to work on this.

                                 Thank you

    Regard

    ashutosh

  • 0 in reply to ashutosh verma
    Guru 192875 points

    Please don't post multiple times, Ashutosh! Your query has been answered in C2000 forum.

    Regards,

    Gautam