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Licensing - Upgrade old CCSv4 licenses to CCSv5 for free?

Robert Brunner1
Prodigy 10 points
Other Parts Discussed in Thread: CCSTUDIO

Hi,

in my company, we purchased 3 CCSv4 licenses shortly before CCSv5 was released, so I believe all of them were eliglible for a free upgrade to CCSv5.

However, only one of them was converted in time. For the others, it seems I should see an "Upgrade license" button or so when clicking on "Manage" in myRegistered Software, but I only see an option which allows me to get the existing CCSv4 license. Now this is mentioned in the mail I get:

-- If you have already purchased CCStudio v4 for TI MICROCONTROLLERS, and have a valid subscription:
- In late November or early December 2011, you will receive a copy of TMDSCCS-ALL v5 at no cost to you.
- During the coming days, watch for an email from myRegistered_Software@list.ti.com
- This product supports all TI embedded processor families (except C24x/F24x).
- You will receive the equivalent CCStudio license that you purchased for v4 (ie: N01D, N01, F03, etc.).


However I can't find such a mail from December 2011, and of course by now our subscription has expired.

Is there any way we can get the upgraded licenses we still should be able to get?

  • 0
    Guru 192875 points

    Hi,

    I would like you to mail the same to this mail id: license_file_help@list.ti.com

    Regards,

    Gautam
     

  • 0 in reply to Gautam Iyer
    TI__Guru**** 162325 points

    Another thing to consider is that CCSv6 is just a few weeks away from being released.  If you are going to go through an upgrade process you may want to go all the way to v6 instead of v5.  Renewing subscription is pretty cheap.  For a single user license it is $99.

    The email Gautam provided should work but you can also contact subscription services:

    Subscription Services 
    If you have questions regarding registration, subscriptions or upgrades, e-mail ccs_subscriptions@list.ti.com or call (214) 567-5980.