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Code Composer v3.3 Installation Crashes

Will Berry
Prodigy 220 points

Hi,

I've downloaded the Code Composer v3.3 Trial Download from the TI website, copied it into a uncompressed folder, and then run 'setup.exe' from its root.

The installer appears to get to the very end before locking up my PC (and I need 2 resets of the PC to get it started properly after that).

Upon restarting my PC it claims to have found new hardware 'TI XD S560 PCI JTAG Emulator' and asks if I want to search for drivers. When I select the 'automatic search' option it finds 'xds560.sys' and tries to install it, gets to the end and locks up my PC.

Restarting again...

After that I have shortcuts for CCS on my desktop (from the above CCS installation) and I can run the CCS Config tool. I select the simulator for the DM642 and I get an error box entitled 'DLL' that states 'an attempt was made to load a program with an incorrect format'. I can still save my settings, but when I try and run CCS proper I just get the same error box.

Looks to me like my PC doesn't like that 'sys' file, but what can I do about it?

All help appreciated. Cheers.

  • 0
    Prodigy 220 points

    And my PC is running Windows XP SP3 [:)]

  • 0 in reply to Will Berry
    TI__Guru**** 173310 points

    At what point in the install does it hang? You can check the installation log file that will be generated in c:\ to see where it is stalling.

    If it stalls at the InstallFinalize stage, there are a couple of suggestions below that might help:

    1) The InstallFinalize action is a built-in MSI (Microsoft) action. It "runs a script that contains all operations spooled since the start of the installation." "System changes made before the action may not be restored after the InstallFinalize action is executed." It "updates the system with all operations determined to that point and then ends the transaction". (http://msdn.microsoft.com/en-us/library/aa369505(VS.85).aspx)

    Check what version of msi.dll is on your PC. We found the following in one of the forums:

    For those that run into this problem <...> I found the solution that worked in our environment. The solution was to upgrade from Windows Installer v3.0 to v3.1! I wouldn't have though that it would have made a difference but it did. Nothing else I did made any impact on it stalling during the "InstallFinalize" step and I tested for about 4-5 days, but when I upgraded to v3.1 it breezes through the install just fine.

    If the dll version is less then 3.1.4000.2435, try running WindowsInstaller-KB893803-v2-x86.exe before CCS 3.3 installation. See http://msdn.microsoft.com/en-us/library/aa372856(VS.85).aspx for details and download.

    2) We've also heard of installation problems on some machines with XDS560 drivers installation when the XDS560 card is not present. To work around this, users can select "Custom Install" at the beginning of the installation and unselect XDS560 drivers.

    3) Be sure to disable any anti-virus running on the PC before the installation process.

     

     

  • 0 in reply to AartiG
    Prodigy 220 points

    Thats great.

    Getting rid of the 'Host PCI' component fixed the promlem. I guess that has stopped it trying to install the PCI drivers for the absent device (which presumeably was resulting in the crashes. 

     

    Many Thanks.

  • 0 in reply to Will Berry
    Intellectual 370 points

    Hello. I have the same problem.

     

    I can't reinstall ccs studio v3.3 because when I'm running installation it tries to 'complete suspended installation'. Then windows stalls.

    When I reboot windows it suggests me to instal JTAG Emulator driver. When installing it (automatically or manual) windows stalls.

    I wont to try method without 'Host PCI' component, but how can I say to installer to start installation from the beginning (not in  'complete suspended installation')

     

    Thanks.

  • 0 in reply to Michael Markov
    Prodigy 220 points

    Yes, I remember now. This was very annoying for me. Basically it won't even un-install from the crash state. What you have to do is back-track to the Windows System Restore point (Start Menu->Programs->Accessories->System Tools->System Restore) that corresponds to your CCS installation (or rather just prior to it). That and manually deleting the files afterwards, lets you re-install from scratch. CCS 3.3 appears to be a huge installation, so you save a lot of time only selecting the 'custom' components you'll actually use (and of course no 'Host PCI').

  • 0 in reply to Will Berry
    Intellectual 370 points

    Thanks, I can install ccs with an accident))

    I have not checked Host PCI drivers but when I boot PC next time windows suggested me to install drivers to JTAG emulator, I said no but when I will boot Windows this message take me tired). How do you think, if I try to install these drivers, will ccs work? Sorry, for my English.

  • 0 in reply to Michael Markov
    Prodigy 220 points

    I don't know. From a clean install, my CCS was OK as long as I selected the Custom install and didn't any PCI hosts/drivers added.

    As for JTAG drivers, I download the latest from the manufacturers website for whichever version of CCS I'm using. The latest version/patch of CCS 3.3 is SR (Service Release)12.

     

    Good Luck.