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Code composer installation V6 error

Marco Beccani
Prodigy 80 points

I am trying to install CC6 under windows 7 64 bit and I am stuck in a problem and I am not able to install it successfully. I do not have any antivirus or firmware running.  

The installation once starts it gives me a warning about running antivirus but I do not have any antivirus and then blocks and fails 

This is the log attached,  If you have some ideas let me know, 

Regards,

Marco 

5482.ccs_setup_6.0.1.00039_install.log

  • 0
    Guru 192875 points

    Hi Marco,

    I hope your download is not corrupted one. Can you try downloading the offline setup again?

    Regards,

    Gautam

  • 0 in reply to Gautam Iyer
    Prodigy 80 points

    Hi Gautam, 

    Same error in both online and offline installation ... 

     Thanks,

    Marco 

  • 0 in reply to Marco Beccani
    Guru 192875 points

    Marco Beccani said:
    Same error in both online and offline installation ... 

    Check this link: http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/p/345471/1208248.aspx

  • 0 in reply to Gautam Iyer
    TI__Genius 16510 points

    Marco,

    I have recently seen this problem elsewhere and would like to get to the bottom of what causes it. We have not been able to reproduce the issue locally.

    The internals of CCS installs are divided into component installers. The MSP430 component installer appears to complete but the main installer program sees the MSP430 installer as having crashed with a "segmentation violation".

    My suggestions for narrowing this down are as follows.

    (1) We can try running MSP430 by itself. The way to do that would be:

        -download this component installer from here: http://software-dl.ti.com/ccs/non-esd/test/ti_msp430pack_setup_6.0.0.14.exe

        -open a command shell (IE, a Command prompt window) by right clicking on the command prompt icon in the start menu and saying "selecting the run as administrator" option.

        -cd  the location you saved " ti_msp430pack_setup_6.0.0.14.exe"

      -run these two commands from the command prompt (replace the paths with some appropriate for you PC if necessary):

           cmd /c ti_msp430pack_setup_6.0.0.14.exe --mode unattended --ccs true  --prefix "c:/temp/msp" --eclipseprefix  "c:/temp/msp"

           echo %ERRORLEVEL%

        -what does the echo command return?

     (2) I have occasionally seen cases were the Windows user group a login ID was part of has slightly different permissions that cause problems with some driver installs. If you run the CCS installer as an administrator (IE, using the same right-click "run as administrator" option mentioned above) into a new folder, does this make any difference?

     (3) On the unlikely possibility that the PATH environment variable contains something that causes the installer to fail: start a command window as in (1), set PATH to the minimal possible:

              Set PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem

           -run the CCS installer from this command prompt and install into a new folder.

    I am happy to try to work through this with you over a remote desktop session. Please contact me at the email address in my profile if you would like to do this.

  • 0 in reply to AndyW
    TI__Genius 16510 points

    Marco,

    To summarize what we concluded from this thread:  

    • we found the msp430 installer would crash on exit when run by itself.
    • the problem is being caused by the NVidia driver. If the NVidia 3D settings are changed from auto-select to high-performance nvidia controller, the problem goes away. See the screen shot below.  We are investigating how t resolve this.