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New Subscription Activation Fails

Nick Neander1
Prodigy 45 points

Hello,

 

I purchased a renewal for my subscription and I would like to activate it.  Following the directions included with the card I get an error.

 

Renew Subscription

(What's this?)
  • The Activation ID you entered is not valid for the selected Subscription. Please make sure the appropriate Subscription was selected and that the Activation ID was entered correctly. If you need further assistance, Click here to contact us.

You are about to renew your subscription for: 
Part#: TMDSCCSSUB-ALLN01-W 
Name: SUBSCRIPTION - Code Composer Studio IDE - Node Locked Single User (N01) 
Host ID: ANY    

If you already have your Subscription Renewal Activation ID, enter it below.

Activation ID:

 

 

I’ve triple checked the ID and it is correct! I purchased the renewal from Mouser Electronics and here are the details:

Mouser #:

595-MDSCCSUBALLN01DP

Mfr. #:

TMDSCCSUBALLN01D-P

Manufacturer:

Texas Instruments

Desc.:

Development Software Platinum Node Locked Download

 

Thank you for your help,

 

Nick Neander

Development Engineer

 

Climet Instruments

1320 W. Colton Ave.

Redlands CA, 92374

(909) 793-2788  x217

  • 0
    TI__Guru**** 161695 points

    Nick,

    I think you bought the one for the DVD version and not the download version.  That "D" after the "N01" makes a difference.  I will send you a friend request.  Once you accept I will send you a code for N01D that you can try.

    Regards,

    John