ccs6 licence issue

yanzhen fu

Genius 4005 points

hi,

I installed ccs6,but when I check the "free_licence",

like:

but, when I run ccs6. it is show :

I don't know why .

when I use ccs5, I optioned same way . but this time it is wrong,

over 11 years ago

0 yanzhen fu over 11 years ago

Genius 4005 points

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best regards

yan zhengFu

0 Gautam Iyer over 11 years ago in reply to yanzhen fu

Guru 192875 points

Hi,

Is your Evaluation license still active?

Regards,

Gautam

0 yanzhen fu over 11 years ago in reply to Gautam Iyer

Genius 4005 points

HI： Gautam:

do you mean my CCS5'S license? I don't know , I am free license .

I have no idea.!

0 yanzhen fu over 11 years ago in reply to yanzhen fu

Genius 4005 points

CCS6, it is just run first time. when I first run, it was show that information .

best regard..!

0 yanzhen fu over 11 years ago in reply to yanzhen fu

Genius 4005 points

where is liecense file? do I add it ?

0 Gautam Iyer over 11 years ago in reply to yanzhen fu

Guru 192875 points

When you Open CCS v6, Go to -> Help -> CCS Licensing Information

You can see a window like this:

Please paste the screenshot of your window or do you get any other window?

Regards,

Gautam

0 yanzhen fu over 11 years ago in reply to Gautam Iyer

Genius 4005 points

hi: Gautam:

and:

when I select "free -license" ----"flish" ,it will pop this:

where is "files"?

best regards!

yanzhengFu

0 Gautam Iyer over 11 years ago in reply to yanzhen fu

Guru 192875 points

It seems like CCS copy has been corrupted. Can you try re-installing? Activating a Free-license is a very easy task.

Regards,

Gautam

0 yanzhen fu over 11 years ago in reply to Gautam Iyer

Genius 4005 points

I will try again , by the way ,my windows is win8. is that ok for ccs6?

yanzhengfu

best regards!

0 Gautam Iyer over 11 years ago in reply to yanzhen fu

Guru 192875 points

yanzhen fu said:
I will try again , by the way ,my windows is win8. is that ok for ccs6?

Yup, no problem at all. They're very well compatible.

Regards,

Gautam

0 desouza over 11 years ago in reply to yanzhen fu

TI__Guru**** 171729 points

yanzhengFu,

I am sorry to hear you are having trouble with the tool.

I think the issue is being caused by the path with special characters to your User area. As you can see from the screenshot you sent, the path to the license file has several question marks (C:\Users\???????x\AppData...)

Can you try to create a user without special characters and launch CCS on this environment? This should help with this and several other issues already reported on this.

If you search for "special characters" on this forum you will see several problems reported by customers, such as:

http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/p/296983/1036939.aspx#1036939

http://e2e.ti.com/support/development_tools/code_composer_studio/f/81/p/74452/270750.aspx#270750

Hope this helps,

Rafael

0 yanzhen fu over 11 years ago in reply to desouza

Genius 4005 points

HI：Rafael,

thanks ,

but in my "c:\User\..." there were automated create a special char path. when I deleted it .and run CCS6 again . it was showed again !

that time I turn off all of anti-virus software . but it is still create special chars:

My computer has MacFree anti-virus software. but I uninstalled it . and restart windows again . that is still this problem...

I don't know why . and before this , I have use ccs5 , that was ok . this time , I install Windows8 again . and CCS5 is failed to run . ccs6 is failed to run . ....

god . how could I be !!!!

0 desouza over 11 years ago in reply to yanzhen fu

TI__Guru**** 171729 points

yanzhengFu,

I suspect the directory is being re-created because CCSv6 is referencing it. I will try to guide you in solving the problem with the license file, but I suspect other issues may arise after this one is solved.

Does the directory with special characters contain a file named <TI_CCS_Free_License.lic>? If so, the license is being properly created but not accessed by CCS.

In this case, the first thing I would try is to remove the entries that point to the invalid directory from inside CCS. To do that, go to the same screen you showed before:

yanzhen fu said:

Then select the checkbox on the left side of each license entry and click on "Remove" (the two top entries are locked and cannot be removed). Then close CCS.

The license file <TI_CCS_Free_License.lic> will still be in the original location in your hard drive. Open a Windows Explorer (or another File manager of your preference) and go to the location of this file (C:\Users\ÎÃÒôÈôÀx\AppData\...).

Copy this file and paste it into one of the directories not excluded from the picture above - I would choose C:\ti\license (if it does not exist, create this directory and CCS will pick this file automatically for you).

Restart CCS. It should not have trouble with the license anymore.

Hope this helps,

Rafael

0 yanzhen fu over 11 years ago in reply to desouza

Genius 4005 points

hi, Rafael: thank you alot..

yes ,I did it before I look your post... and I solved it .. and I use same way with yours!

haha .anyway thanks!

0 desouza over 11 years ago in reply to yanzhen fu

TI__Guru**** 171729 points

yanzhengFu,

Thanks for reporting back the solution.

Regards,

Rafael

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ccs6 licence issue