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TI Error Reporting Tool and Lotus Notes

Other Parts Discussed in Thread: CCSTUDIO

When CCS crashes, it attempts to send an email to "CCStudio Error Reporting Service". This most likely works if your email client is Microsoft Outlook. If you are using Lotus Notes, then the "To" field is filled with "CCStudio Error Reporting Service". No email address is inserted into the "To" field. When I click on send, I get a delivery failure notification.

What is the email address for the CCStudio Error Reporting Service?

  • The error reporting tool tries to use MAPI to send an email with the log files it finds. The tool is using the default MAPI client. Some email client seem to have problems with this implementation.

    You can still email dump files directly to CCStudioErrorReporting@ti.com. The subject line must  be "CCSv4 TI Error Reporting Tool - Dump File". ".dmp" files can be attached individually or as a zip file.