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Gents,
I spent hours searching through the forum, found similar (though dated) reports and tried all what seemed applicable with no help.
I had previous installation of ccs_6.1.3.00034 on my machine running Windows7-Pro/64bit. It was running few months ago. Started the CCS yesterday and got an error
An internal error occurred during: "Loading device information".
java.lang.NullPointerException
When I tried importing my old project for MT4C123GH6PM (and attempting to compile) I got error:
This project was created for a device not currently supported: Cortex M.TM4C123GH6PM.
Sure enough, the pull-down menu in project settings has only generic processors and no TI parts. However, the directory c:\ti\ccsv6\ccs_base\common\targetdb\Modules\Tiva_TM4C\ seems to be populated the same way as on another (reference) computer (running W10-64) where things work.
So I tried all I saw on the forum:
- Uninstalled CCS
- Uninstalled all "Microsoft Visual C++ Redistributables (other than x64)" I encountered.
- Rebooted
- Removed c:\ti\ folder
- Disabled all RT scanning of Symantec Endpoint Protection
- Started ccs_setup_6.1.0.00104.exe (now slightly down-rev version) in elevated mode
As soon as the installation is done and CCS is starting for the first time I get the error:
An internal error occurred during: "Loading device information".
java.lang.NullPointerException
Allowed the CCS to upgrade as it offered - same thing.
Tried ccs_6.1.3.00034 - same thing.
Any specific log files which may shed some light?
c:\ti\ccsv6\install_logs\ti_tiva_stellaris_2.1.1.14351_install.log
...
[08:55:57] installing 64bits icdi on windows
installing 64bits icdi driver
Executing dpinst64.exe /lm /sw
Script exit code: 768
Script output:
Script stderr:
Program ended with an error exit code
[08:55:59] installing 64bits ftdi on windows
installing ftdi(64bits) driver
Executing dpinst64.exe /lm /sw
Script exit code: 512
Script output:
Script stderr:
Program ended with an error exit code
...
... though I do not know whether this has any significance.
I am sure I can make CCS run in a VM, but that is just too much pain.
Thanks - Martin
Hi Martin,
Martin Vana said:As soon as the installation is done and CCS is starting for the first time I get the error:
An internal error occurred during: "Loading device information".
java.lang.NullPointerException
When you did this, did you use the same workspace folder as before or did you specify a clean new one?
Thanks
ki
Hi Ki,
Thank you for getting back to me. Attached is the empty work space which already crashes the CCS as I described in my previous post (Fri, Aug 19 2016 4:32 PM).
This is a completely new work space created in a new installation of CCS. I uninstalled/reinstalled the MS VC++ libraries. Before installation I cleaned the system as well as I was able to. Removing the c:\ti\ directory and wiping out previous work spaces.
I will be happy to provide any additional information and/or perform additional steps.
Thanks - Martin