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CCS/SIMPLELINK-CC2640R2-SDK: Resource explorer install download hangs at 75%

Christopher Wolf
Prodigy 60 points

Part Number: SIMPLELINK-CC2640R2-SDK
Other Parts Discussed in Thread: CC2640R2F

Tool/software: Code Composer Studio

Attempts to install the CC2640R2 LaunchPad Project 0 from the Resource Explorer in CCS 7.4.0.00015 on Windows 10 results in the download/install handing at 75% every time I attempt it by clicking the "Download and Install" button in the upper right of the CC2640R2 LaunchPad page in Resource Explorer.

All other programs on the computer have been shut down, and the antivirus and firewall have been turned off. Pressing [Cancel] when it hangs has no effect. I can exit from the CCS File menu. The following processes are running:

Why does it just hang? How else can I install Project Zero?

  • 0
    TI__Guru**** 163075 points
    Christopher,

    I hope you are doing well. It has been a while.

    You can download the SDK here:
    www.ti.com/.../SIMPLELINK-CC2640R2-SDK

    If you install it in the default location (C:\ti) then both CCS and Resource Explorer should discover it automatically. Resource Explorer would then download the metadata for it so that you can browse through it. You can also import any of the examples directly by point to Project -> Import CCS Projects in CCS.

    That should get you unstuck for now but we should try to figure out why Resource Explorer is not completing the download for you. I will loop someone in for that.

    Regards,
    John
  • 0 in reply to JohnS
    TI__Expert 5670 points

    Christopher,

    Unfortunately we do not currently support downloading the project 0 page. The fact that the download button is there is a bug and is being removed in CCS8.0. We will look at supporting this in the future. Currently on content under the 'Software' folder can be downloaded.

    Regards,

    Imtaz.

  • 0 in reply to Imtaz Ali
    TI__Guru**** 163075 points
    The project 0 page for CC2640R2 is really just a guide for getting started with a demo.

    It really assumes that you are running it in a browser
    dev.ti.com/.../

    It has a button in the "Sources" section that loads the application to your LaunchPad and then you use the app for your phone to communicate with it.

    The SimpleLink SDK contains the actual example projects for CC2640R2, documentation...

    You can download the SDK from Resource Explorer or using the link that I sent earlier.

    Regards,
    John
  • 0 in reply to JohnS
    Prodigy 60 points

    John, thank you for the quick response. I installed the "Windows Installer for SimpleLink CC2640R2 SDK" from the page you linked to because the examples in the New->CCS Project menu item were exactly what I wanted, as you suggest.

    But even after installing the SimpleLink CC2640R2 SDK into the default C:\ti folder (where CCS is also installed, along with all other TI programs), the CCS new project menu for a CC2640R2F is still empty of any SDK examples and just has a link to the resource explorer. I'd really like to start with start with an SDK example rather than an empty project.

  • 0 in reply to Christopher Wolf
    TI__Guru**** 163075 points

    This is where it is a bit confusing.  The SDK examples do not show up directly in the wizard for new projects.  For SDK Examples it just points you back to Resource Explorer.  If Resource Explorer is working for you it will allow you to browse through all the example projects.  If it is not working then you can select "Import CCS Projects" from the Project menu.  You can then point it to where the SDK is installed and import the examples from there.

    We should see if we can get your Resource Explorer working.   If you open Resource Explorer do you see the SimpleLInk CC2640R2 SDK under Software?  If so does it have a green arrow beside it like this:

    If not then Resource Explorer doesn't know you have the SDK installed.  We should be able to fix that by pointing it to the location.  Go to the icon at the top right of Resource Explorer that looks like a hamburger.  Click on it and then preferences.

    Then in the dialog that opens specify where the SDK is installed.  Resource Explorer should then find it and download the metadata for it so that it can browse it.  If that doesn't work then the Project -> Import CCS Projects is the fallback.

    Regards,

    John

  • 0 in reply to JohnS
    Prodigy 60 points

    John,

    I did not have a green arrow on anything except some of the documents, but after several tries I was able to download and install from inside CCS and now the entire SimpleLink CC2640R2 SDK tree is green except for the "SimpleLink SDK Plugins" (which gets a 500 error).

    Thank you for your help working thru this.

    - Chris

  • 0 in reply to Christopher Wolf
    TI__Expert 5670 points

    Chris,

    There was an issue with our cloud landscape this morning that was resulting in the resource explorer error code 500. This issue has been resolved now. Please try again.

    Thanks,

    Imtaz.

  • 0 in reply to Imtaz Ali
    Prodigy 60 points
    Thank you for letting me know. Later, I was able to download and use those resources.
  • 0 in reply to JohnS
    Prodigy 60 points
    A quick note: Not being able to download Project 0 is a real loss, since that project was directly compatible with "Bluetooth Developer Studio" from www.bluetooth.com; in fact you could just copy the Bluetooth Developer Studio generated files into Project 0 and recompile, and immediately be working.
  • 0 in reply to Christopher Wolf
    TI__Guru**** 163075 points
    It is the "guide" that doesn't support downloading. This is a bit outside of my area but I believe the project sources are inside the SimpleLink Academy.

    It is possible to download the Academy. You can do it from inside CCS or you can do it from dev.ti.com below.

    \dev.ti.com/.../

    Regards,
    John