Tool/software: Code Composer Studio
One of my customers had a CCS7 installation failure twice now. I've attached the log file that was generated. Can you help determine what is wrong from this?
Thank you!
Log started 02/15/2018 at 10:57:35 Preferred installation mode : unattended Trying to init installer in mode unattended Mode unattended successfully initialized [10:57:35] Found mode Executing C:\Users\skhan\Downloads\ccs_setup_7.4.0.00015.exe --mode win32 & Script exit code: 0 Script output: Script stderr: Cannot delete file C:/Users/skhan/AppData/Local/Temp/bitrock_installer_13172.log Cannot delete file C:/Users/skhan/AppData/Local/Temp/bitrock_installer_21448.log [10:57:41] Windows 10 0 [10:57:41] installer_command_line_arguments : [10:57:42] installer_command_line_arguments : [10:57:42] Product Name Code Composer Studio 7.4.0 [10:57:42] Product Version 7.4.0.00015 [10:57:42] Preparing to Install Preparing to Install Unpacking files Unpacking files Unpacking files Unpacking files Unpacking files Unpacking files Unpacking files [10:57:55] admin = 1 [10:57:55] installertype = setup [10:57:55] [10:57:55] running C:\Users\skhan\AppData\Local\Temp/ccs_cea59477-ff9d-417c-4c98-fac40eaf42c2\tcl\bin\tclsh "C:/Users/skhan/AppData/Local/Temp/ccs_cea59477-ff9d-417c-4c98-fac40eaf42c2/installer_tcl/main_frontend/main.tcl" --installersrc "C:/Users/skhan/Downloads" --installertmp "C:/Users/skhan/AppData/Local/Temp/ccs_cea59477-ff9d-417c-4c98-fac40eaf42c2" --buildid 7.4.0.00015 --installer "C:/Users/skhan/Downloads/ccs_setup_7.4.0.00015.exe" --bitness 64-bit --os windows --osname "Windows 10" --spversion "0" --timestamp 20180215105741 --AVon true Executing C:\Users\skhan\AppData\Local\Temp/ccs_cea59477-ff9d-417c-4c98-fac40eaf42c2\tcl\bin\tclsh "C:/Users/skhan/AppData/Local/Temp/ccs_cea59477-ff9d-417c-4c98-fac40eaf42c2/installer_tcl/main_frontend/main.tcl" --installersrc "C:/Users/skhan/Downloads" --installertmp "C:/Users/skhan/AppData/Local/Temp/ccs_cea59477-ff9d-417c-4c98-fac40eaf42c2" --buildid 7.4.0.00015 --installer "C:/Users/skhan/Downloads/ccs_setup_7.4.0.00015.exe" --bitness 64-bit --os windows --osname "Windows 10" --spversion "0" --timestamp 20180215105741 --AVon true Script exit code: 0 Script output: Buildfile: c:/ti/ccsv7/eclipse/downloads/ccs_p2_mirror.xml create-mirror: BUILD SUCCESSFUL BUILD SUCCESSFUL Total time: 1 minute 2 seconds Script stderr: Error from thread tid00003A20 target thread died while executing "thread::send $m_threadId [subst { $m_display reportError {$msg} } ]" (object "::threadedProgressUpdate0" method "::ThreadedProgressUpdate::reportError" body line 3) invoked from within "$progress reportError $msg" (procedure "RunInstall" line 10) invoked from within "RunInstall c:/ti/ccsv7/eclipse/ccs_config.xml 2 0 0 0 c:/ti/ccsv7/install_logs/20180215105741/ccs_setup_7.4.0.00015_install.log ::progressPane0 tid000..." called Tcl_FindHashEntry on deleted table [11:11:57] Buildfile: c:/ti/ccsv7/eclipse/downloads/ccs_p2_mirror.xml create-mirror: BUILD SUCCESSFUL BUILD SUCCESSFUL Total time: 1 minute 2 seconds [11:11:57] Error from thread tid00003A20 target thread died while executing "thread::send $m_threadId [subst { $m_display reportError {$msg} } ]" (object "::threadedProgressUpdate0" method "::ThreadedProgressUpdate::reportError" body line 3) invoked from within "$progress reportError $msg" (procedure "RunInstall" line 10) invoked from within "RunInstall c:/ti/ccsv7/eclipse/ccs_config.xml 2 0 0 0 c:/ti/ccsv7/install_logs/20180215105741/ccs_setup_7.4.0.00015_install.log ::progressPane0 tid000..." called Tcl_FindHashEntry on deleted table [11:11:57] launchCCS:0 createDesktopShortcut:0 createStartMenuShortcut:0 eclipsedir:c:/ti/ccsv7/eclipse