This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCS/EK-TM4C123GXL: An error occurred while soft opening the controller.

Part Number: EK-TM4C123GXL

Tool/software: Code Composer Studio

Hi,

I have used XDS100v2 USB debug probe connection and selected board TIva TM2C123GE6PM . while testing the connection getting error and I'm using CCS8.

Test connection log:

[Start: Texas Instruments XDS100v2 USB Debug Probe_0]

Execute the command:

%ccs_base%/common/uscif/dbgjtag -f %boarddatafile% -rv -o -F inform,logfile=yes -S pathlength -S integrity

[Result]


-----[Print the board config pathname(s)]------------------------------------

/home/ee210494/.ti/ti/0/0/BrdDat/testBoard.dat

-----[Print the reset-command software log-file]-----------------------------

This utility has selected a 100- or 510-class product.
This utility will load the adapter 'libjioserdesusb.so'.

An error occurred while soft opening the controller.

-----[An error has occurred and this utility has aborted]--------------------

This error is generated by TI's USCIF driver or utilities.

The value is '-151' (0xffffff69).
The title is 'SC_ERR_FTDI_OPEN'.

The explanation is:
One of the FTDI driver functions used during the connect
returned bad status or an error. The cause may be one or
more of: no XDS100 is plugged in, invalid XDS100 serial number,
blank XDS100 EEPROM, missing FTDI drivers, faulty USB cable.
Use the xds100serial command-line utility in the 'common/uscif'
folder to verify the XDS100 can be located.

[End: Texas Instruments XDS100v2 USB Debug Probe_0]

-Try to run install_drivers.sh in /[install_dir]/ccs8/ti/intsall_scripts and I'm getting the error failed to restart , reboot  required.

TI permissions file installation completed successfully. Some distros of Linux
may require a reboot in order for the driver to function properly.  For other
distros, restarting udev is sufficient.  Restarting udev now ...
stop: Unknown job: udev
start: Unknown job: udev
ERROR: failed to restart udev, reboot required
stop: Unknown job: udev
start: Unknown job: udev
ERROR: failed to restart udev, reboot required
bh usb560 installation completed successfully.  Some versions of Linux
require a reboot in order for the driver to function properly.  For other
versions restarting udev is sufficient.  Restarting udev now ...
stop: Unknown job: udev
start: Unknown job: udev
ERROR: failed to restart udev, reboot required
Uninstalling /etc/udev/rules.d/99-jlink.rules
JLink installation completed successfully.  Some versions of Linux
require a reboot in order for the driver to function properly.  For other
versions restarting udev is sufficient.  Restarting udev now ...
stop: Unknown job: udev
start: Unknown job: udev
ERROR: failed to restart udev, reboot required