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Tool/software: Code Composer Studio
Hi all,
so I just received a new laptop and I am trying to install CCS, however each time I do I get this error:
An error occured : error deleting "C:/Users/Nik Provost/AppData/Local/Temp/ccs_a6542910-3607-44f8-7197-1d7c40444590/ccs_err_codes.csv":permission denied
Each time the code between Temp/ to /ccs_err_codes.csv changes but everything else stays the same. My firewall and antivirus are turned off, and I am running the installer as an admin.
I have also attached the install log. If anyone could figure out what is going on I would greatly appreciate it!
09/19/2018 06:49:15(GMT) - ProgressBar::Run - RunSysInfo {C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/install_logs/20180918234913/ccs_setup_8.2.0.00007_install.log} ::progressBar0 -1 09/19/2018 06:49:15(GMT) - RunMain - CCS_INFO: Started with params logfile=C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/install_logs/20180918234913/ccs_setup_8.2.0.00007_install.log progress=::progressUpdate0 09/19/2018 06:49:15(GMT) - my - m_localBase: C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32 09/19/2018 06:49:15(GMT) - my - m_localBaseRepo: C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32/baserepo 09/19/2018 06:49:15(GMT) - my - m_baserepourl: C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32/baserepo 09/19/2018 06:49:15(GMT) - my - m_featureurl: C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32/featurerepo 09/19/2018 06:49:15(GMT) - my - setting m_local to 1 09/19/2018 06:49:19(GMT) - my - creating constructor 09/19/2018 06:49:24(GMT) - ::installDirPane0 - InstallDir selected: c:\ti 09/19/2018 06:49:25(GMT) - my - previousFailure found, user elected to delete and start afresh, deleting previous install here 09/19/2018 06:49:25(GMT) - my - renaming c:/ti/ccsv8/eclipse 09/19/2018 06:49:25(GMT) - my - CCS_INFO: Renamed c:/ti/ccsv8/eclipse c:/ti/ccsv8/eclipse.rollback successfully 09/19/2018 06:49:25(GMT) - my - numRootsSelected 0 09/19/2018 06:49:25(GMT) - my - numRootsSelected 0 09/19/2018 06:49:25(GMT) - my - numRootsSelected 0 09/19/2018 06:49:27(GMT) - my - numRootsSelected 1 09/19/2018 06:49:30(GMT) - writeDebugFile - Install Information: 09/19/2018 06:49:30(GMT) - writeDebugFile - Install Version: 8.2.0.00007 09/19/2018 06:49:30(GMT) - writeDebugFile - Install Source : C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32 09/19/2018 06:49:30(GMT) - writeDebugFile - Install Temp : C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05 09/19/2018 06:49:30(GMT) - writeDebugFile - Install Type : Offline 09/19/2018 06:49:30(GMT) - writeDebugFile - OS : Windows NT 09/19/2018 06:49:30(GMT) - writeDebugFile - OS Name : Windows 10 09/19/2018 06:49:30(GMT) - writeDebugFile - OS Version : 10.0 09/19/2018 06:49:30(GMT) - writeDebugFile - : 0 09/19/2018 06:49:30(GMT) - writeDebugFile - OS Platform : windows 09/19/2018 06:49:30(GMT) - writeDebugFile - : 64-bit 09/19/2018 06:49:30(GMT) - ::programArgs0 - OSD: Windows10-64-bit 09/19/2018 06:49:30(GMT) - writeDebugFile - : Windows10-64-bit 09/19/2018 06:49:30(GMT) - writeDebugFile - User ID : Nik Provost 09/19/2018 06:49:30(GMT) - writeDebugFile - Timezone : -0700 09/19/2018 06:49:30(GMT) - writeDebugFile - IPAddress : 192.168.0.105 09/19/2018 06:49:30(GMT) - writeDebugFile - Update/Rerun : 0 09/19/2018 06:49:30(GMT) - writeDebugFile - Command line : installersrc {C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32} installertmp {C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05} buildid 8.2.0.00007 installer {C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32/ccs_setup_8.2.0.00007.exe} bitness 64-bit os windows osname {Windows 10} spversion 0 timestamp 20180918234913 AVon false tl false 09/19/2018 06:49:30(GMT) - writeDebugFile - Product families selected: 09/19/2018 06:49:30(GMT) - writeDebugFile - PF_MSP432 09/19/2018 06:49:30(GMT) - writeDebugFile - Components to be installed: 09/19/2018 06:49:30(GMT) - writeDebugFile - EMU_TI 09/19/2018 06:49:30(GMT) - writeDebugFile - JRE 09/19/2018 06:49:30(GMT) - writeDebugFile - P2APP 09/19/2018 06:49:30(GMT) - writeDebugFile - ECLIPSE 09/19/2018 06:49:30(GMT) - writeDebugFile - ECLIPSECORE 09/19/2018 06:49:30(GMT) - writeDebugFile - P2TOOLS 09/19/2018 06:49:30(GMT) - writeDebugFile - GMF 09/19/2018 06:49:30(GMT) - writeDebugFile - IDE_MAIN 09/19/2018 06:49:30(GMT) - writeDebugFile - IDE_WORKFLOW 09/19/2018 06:49:30(GMT) - writeDebugFile - DVT_COMMON 09/19/2018 06:49:30(GMT) - writeDebugFile - DVT_UIA 09/19/2018 06:49:30(GMT) - writeDebugFile - DVT_VIA_CCS 09/19/2018 06:49:30(GMT) - writeDebugFile - TIREX 09/19/2018 06:49:30(GMT) - writeDebugFile - XULRUNNER 09/19/2018 06:49:30(GMT) - writeDebugFile - INSTALLER 09/19/2018 06:49:30(GMT) - writeDebugFile - IDE_CHROME 09/19/2018 06:49:30(GMT) - writeDebugFile - IDE_TOOLS_COMMON 09/19/2018 06:49:30(GMT) - writeDebugFile - IDE_GC 09/19/2018 06:49:30(GMT) - writeDebugFile - TARGET_CONTENT_CORE 09/19/2018 06:49:30(GMT) - writeDebugFile - TARGET_CONTENT_CORE_LEGACY 09/19/2018 06:49:30(GMT) - writeDebugFile - NODEJS 09/19/2018 06:49:30(GMT) - writeDebugFile - IDE_MSP430 09/19/2018 06:49:30(GMT) - writeDebugFile - MSP432_BUILD_DEBUG 09/19/2018 06:49:30(GMT) - writeDebugFile - EMU_MSP432 09/19/2018 06:49:30(GMT) - writeDebugFile - EMU_MSP432_FLASH 09/19/2018 06:49:30(GMT) - writeDebugFile - DS 09/19/2018 06:49:30(GMT) - writeDebugFile - DS_FLASH 09/19/2018 06:49:30(GMT) - writeDebugFile - CLOUDAGENT 09/19/2018 06:49:30(GMT) - writeDebugFile - SYSCONFIG 09/19/2018 06:49:30(GMT) - writeDebugFile - MSVC80 09/19/2018 06:49:30(GMT) - writeDebugFile - MSVC2012 09/19/2018 06:49:30(GMT) - writeDebugFile - MSVC2015 09/19/2018 06:49:30(GMT) - writeDebugFile - ARM_CGT_HELP 09/19/2018 06:49:30(GMT) - writeDebugFile - CGT_DEFAULTLIBS_TMS470 09/19/2018 06:49:30(GMT) - writeDebugFile - IDE_ARM 09/19/2018 06:49:30(GMT) - writeDebugFile - DMED 09/19/2018 06:49:30(GMT) - writeDebugFile - GCC_ARM_COMPILER 09/19/2018 06:49:30(GMT) - writeDebugFile - DVT_ENERGYTRACE 09/19/2018 06:49:30(GMT) - writeDebugFile - DVT_TRACE 09/19/2018 06:49:30(GMT) - my - Finish Status Num of families selected: 1 ; num families available: 20 09/19/2018 06:49:30(GMT) - ::programArgs130 - OSD: Windows10-64-bit 09/19/2018 06:49:30(GMT) - my - installdir for ARM_CGT_HELP: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for C2000_CGT_HELP: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for C6000_CGT_HELP: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni CCS_DOC. Using Defaults. 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni CCS_LAUNCHER. Using Defaults. 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni CCS_UTILS. Using Defaults. 09/19/2018 06:49:30(GMT) - my - installdir for DVT_COMMON: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for DVT_ENERGYTRACE: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for DVT_TRACE: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for DVT_UIA: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for DVT_VIA_CCS: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for ECLIPSE: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for EMU_SD: c:/ti/ccsv8/ccs_base 09/19/2018 06:49:30(GMT) - my - installdir for IDE_ARM: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_C2000: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_C5500: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_C6000: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_CHROME: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_GC: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_MAIN: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_MSP430: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_TOOLS_COMMON: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for IDE_WORKFLOW: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for MSP430_BUILD_DEBUG: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for MSP430_CGT_HELP: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for MSP430_GCC_SUPPORT: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for MSP432_BUILD_DEBUG: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni MSVC_REDIST_2005. Using Defaults. 09/19/2018 06:49:30(GMT) - my - installdir for MSVC_REDIST_2005: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni MSVC_REDIST_2012. Using Defaults. 09/19/2018 06:49:30(GMT) - my - installdir for MSVC_REDIST_2012: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni MSVC_REDIST_2017. Using Defaults. 09/19/2018 06:49:30(GMT) - my - installdir for MSVC_REDIST_2017: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for P2APP: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - installdir for P2TOOLS: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni TARGETDB_DEF_PROPS. Using Defaults. 09/19/2018 06:49:30(GMT) - my - installdir for TARGET_CONTENT_CORE: c:/ti/ccsv8/.. 09/19/2018 06:49:30(GMT) - my - installdir for TARGET_CONTENT_CORE_LEGACY: c:/ti/ccsv8/.. 09/19/2018 06:49:30(GMT) - my - Did not find matching component in InstallIni MSVC_REDIST_2008. Using Defaults. 09/19/2018 06:49:30(GMT) - my - installdir for MSVC_REDIST_2008: c:/ti/ccsv8/ 09/19/2018 06:49:30(GMT) - my - setting MSVC_REDIST_2008 state = do not install 09/19/2018 06:49:30(GMT) - Util::getProperty - No c:/ti/ccsv8/eclipse/ccs.properties file found 09/19/2018 06:49:30(GMT) - Util::getProperty - No c:/ti/ccsv8/eclipse/ccs.properties file found 09/19/2018 06:49:30(GMT) - Validation::postInstallChecks - Checking postinstallchecks here 09/19/2018 06:49:30(GMT) - Validation::checkProductsSelected - ValidationResult Products selected 1 09/19/2018 06:49:30(GMT) - ProgressPane::Run - 0 1 0 09/19/2018 06:49:30(GMT) - ProgressPane::Run - Starting install process in separate thread 09/19/2018 06:49:30(GMT) - ProgressPane::Run - call = RunInstall c:/ti/ccsv8/eclipse/ccs_config.xml 0 0 0 0 c:/ti/ccsv8/install_logs/20180918234913/ccs_setup_8.2.0.00007_install.log ::progressPane0 tid00003544 09/19/2018 06:49:30(GMT) - ProgressPane::Run - separate threads 09/19/2018 06:49:31(GMT) - RunMain - CCS_INFO: Started with params pConfigFile=c:/ti/ccsv8/eclipse/ccs_config.xml pProfiling=0 pUpdate=0 logfile=c:/ti/ccsv8/install_logs/20180918234913/ccs_setup_8.2.0.00007_install.log progress=::threadedProgressUpdate0 09/19/2018 06:49:31(GMT) - RunMain - CCS_INFO: encoding = cp1252 09/19/2018 06:49:31(GMT) - my - Checking thread tid00003544 09/19/2018 06:49:31(GMT) - my - Checking thread tid00003544 09/19/2018 06:49:31(GMT) - readConfigFile - Start installing components: 09/19/2018 06:49:31(GMT) - readConfigFile - read config file c:/ti/ccsv8/eclipse/ccs_config.xml 09/19/2018 06:49:31(GMT) - readConfigFile - found c:/ti/ccsv8/eclipse/ccs_config.xml 09/19/2018 06:49:31(GMT) - readConfigFile - Parsing Root Elements 09/19/2018 06:49:31(GMT) - readConfigFile - Done Parsing 09/19/2018 06:49:31(GMT) - readConfigFile - CCSDIR=c:/ti/ccsv8 09/19/2018 06:49:31(GMT) - readConfigFile - EclipseDir=c:/ti/ccsv8/eclipse 09/19/2018 06:49:31(GMT) - readConfigFile - InstallDir=c:/ti 09/19/2018 06:49:31(GMT) - readConfigFile - TempDir=C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05 09/19/2018 06:49:31(GMT) - readConfigFile - platform=windows 09/19/2018 06:49:31(GMT) - readConfigFile - LocalBaseRepository=C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32/baserepo 09/19/2018 06:49:31(GMT) - readConfigFile - baserepourl=C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32/baserepo 09/19/2018 06:49:31(GMT) - readConfigFile - featureurl=C:/Users/Nik Provost/Desktop/CCS8.2.0.00007_win32/featurerepo 09/19/2018 06:49:31(GMT) - readConfigFile - LocalRepository_Exists=1 09/19/2018 06:49:31(GMT) - readConfigFile - componentinstaller=false 09/19/2018 06:49:31(GMT) - readConfigFile - eclipseexe=eclipsec.exe 09/19/2018 06:49:31(GMT) - readConfigFile - in install components 09/19/2018 06:49:31(GMT) - readUserProfile - userprofile = C:\Users\Nik Provost 09/19/2018 06:49:31(GMT) - my - Checking thread tid00003544 09/19/2018 06:49:31(GMT) - my - Checking thread tid00003544 09/19/2018 06:49:31(GMT) - writeGUIDInfo - found install_guid: ccs_11f795e6-dea6-4b4e-5151-5344534d93f1 09/19/2018 06:49:31(GMT) - writeGUIDInfo - found global ccs_guid: ccs_432ddad9-f069-413d-4086-482d4da81413 09/19/2018 06:49:31(GMT) - formatUrlForEclipse - external url http://software-dl.ti.com/ccs/non-esd/analytics/ccs_error_codes.csv 09/19/2018 06:49:31(GMT) - wgetHttpCopy - Found wget binary C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/util/wget.exe 09/19/2018 06:49:31(GMT) - wgetHttpCopy - cmd = "C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/util/wget.exe" "http://software-dl.ti.com/ccs/non-esd/analytics/ccs_error_codes.csv" -O "C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/ccs_error_codes.csv" -t 10 -w 2 -S --no-check-certificate -b -o C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/errorfile 09/19/2018 06:49:31(GMT) - runExecWget - Can't find C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/outfile 09/19/2018 06:49:31(GMT) - getFileContents - Couldn't read C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/errorfile: couldn't open "C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/errorfile": no such file or directory 09/19/2018 06:49:31(GMT) - wgetHttpCopy - msg: 09/19/2018 06:49:31(GMT) - wgetHttpCopy - CCS_ERROR1: wget unable to download C:/Users/Nik Provost/AppData/Local/Temp/ccs_3bbf7764-114c-4aa9-6bd3-b780847b9d05/ccs_error_codes.csv: 0 09/19/2018 06:49:31(GMT) - wgetHttpCopy - error code: POSIX ENOENT {no such file or directory} 09/19/2018 06:49:31(GMT) - downloadErrorCodes - httpCopy download http://software-dl.ti.com/ccs/non-esd/analytics/ccs_error_codes.csv failed; http status = 0
Hello!
There is space symbol in your username, and TEMP folder location. Try username without space.
Hi Nikolas,
Could you double check your anti-virus file checking is off? It looks like something's holding the file open and it can't delete it.
Danish
Nikolas,
Can you zip up the successful CCSv7 logs and post them here? It will give us another data point.
Thanks,
Danish
Here are the successful ccsv7 logs. So far ccsv8 is still unsuccessful with the same errors.Successful_CCSV7_Install.zip