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CCS: TIREX is not working on my Windows installation of CCS Version: 8.1.0.00011

rperezti
Genius 12375 points

Tool/software: Code Composer Studio

I am unable to use Resource Explorer on CCS Version: 8.1.0.00011. Here are some details:

  • I'm using a Dell laptop running Windows 7 Pro
  • I am able to open Resource Explorer Classic but when I try View->Resource Explorer I get a brief delay followed by the message, "Resource Explorer encountered a problem. Please close and reopen Resource Explorer. "
  • I have confirmed that 'Active Providers' is set to 'Native' in Windows->Preferences->Network Connections.
    • I am able to browse to ti.com websites from the Resource Explorer error window.
  • I have tried deleting the tirex-localserver-<version> folder found in C:\Users\<Userid>\ti and restarting CCS.
  • I have tried using task manager to stop all instances of the "node" process and restarting.

Are there anymore known solutions to try?

Thanks

  • 0
    TI__Guru**** 451081 points
    Hi Ruben,
    Looks like you tried most of the key troubleshooting steps. Did this used to work in the past with the same installation?

    Did you try clearing out the Chromium browser cache?
    software-dl.ti.com/.../ccs_troubleshooting.html

    Thanks
    ki
  • 0 in reply to Ki
    TI__Genius 12375 points
    Hi Ki,
    Yes TI Resource Explorer used to work on this installation. I did update to this version and I don't know if I've ever seen Resource Explorer work since the update. I tried clearing the Chromium browser cache but no change.

    R,
    Ruben
  • 0 in reply to rperezti
    TI__Guru**** 451081 points
    You've exhausted all the troubleshooting steps that I am aware of. I will escalate this issue to the ReX team for further analysis.

    ki
  • 0 in reply to Ki
    TI__Guru**** 451081 points
    Could you post a screenshot of when you see when you open ReX?
  • 0 in reply to Ki
    TI__Genius 12375 points

    I've posted two screenshots below. The first is displayed when I try to launch TIREX and the second is the error I get after the initial delay.

  • 0 in reply to rperezti
    TI__Intellectual 1260 points

    Hi Ruben,

    Roughly how many packages (SDKs, etc) are installed in your 'ti' folder (e.g. 'c:\ti' on Windows)?

    Please send me the log files from 

    • <ccs_workspace_folder>\.metadata\.log
    • c:\Users\<user_name>\ti\tirex-localserver-3.6.5\.logs

    Thanks, Oliver

  • 0 in reply to OliverP
    TI__Guru**** 451081 points
    Hi Ruben,
    Are you still experiencing the issue? If so, can you provide the requested logs to Oliver?

    Thanks
    ki
  • 0 in reply to Ki
    TI__Genius 12375 points

    Hi Ki,

    Yes this is still not working and I apologize as I thought I had posted the requested files here before the break. I will post the files below but keep in mind that I am thinking of just reinstalling the latest version of CCS instead of continuing to work on this. Do you recommend just using the offline installer over the existing install or should I first delete everything from the directory?

    •<ccs_workspace_folder>\.metadata\.log

    4743..log.txt
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    !SESSION 2018-12-17 13:59:22.450 -----------------------------------------------
    eclipse.buildId=4.7.3.M20180301-0715
    java.version=1.8.0_112
    java.vendor=Oracle Corporation
    BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
    Framework arguments: -product com.ti.ccstudio.branding.product
    Command-line arguments: -os win32 -ws win32 -arch x86 -product com.ti.ccstudio.branding.product
    !ENTRY com.ti.common.core 4 0 2018-12-17 13:59:44.132
    !MESSAGE path=ccs_base/DebugServer
    !ENTRY com.ti.common.core 4 0 2018-12-17 13:59:44.142
    !MESSAGE debugServerDir=C:/TI/ccsv8/ccs_base/DebugServer
    !ENTRY org.eclipse.equinox.event 4 0 2018-12-17 13:59:49.745
    !MESSAGE Exception while dispatching event org.osgi.service.event.Event [topic=org/eclipse/e4/ui/model/application/ApplicationElement/tags/ADD] {ChangedElement=org.eclipse.e4.ui.model.application.ui.basic.impl.PartStackImpl@ab8d52 (elementId: org.eclipse.e4.primaryDataStack, tags: [org.eclipse.e4.primaryDataStack, EditorStack, active, Maximized], contributorURI: null) (widget: CTabFolder {}, renderer: org.eclipse.e4.ui.workbench.renderers.swt.StackRenderer@1633230, toBeRendered: true, onTop: false, visible: true, containerData: null, accessibilityPhrase: null), org.eclipse.e4.data={ChangedElement=org.eclipse.e4.ui.model.application.ui.basic.impl.PartStackImpl@ab8d52 (elementId: org.eclipse.e4.primaryDataStack, tags: [org.eclipse.e4.primaryDataStack, EditorStack, active, Maximized], contributorURI: null) (widget: CTabFolder {}, renderer: org.eclipse.e4.ui.workbench.renderers.swt.StackRenderer@1633230, toBeRendered: true, onTop: false, visible: true, containerData: null, accessibilityPhrase: null), AttName=tags, EventType=ADD, Position=3, Widget=CTabFolder {}, NewValue=Maximized}, AttName=tags, EventType=ADD, Position=3, Widget=CTabFolder {}, NewValue=Maximized} to handler org.eclipse.e4.ui.internal.di.UIEventObjectSupplier$UIEventHandler@1d25e1d
    !STACK 0
    org.eclipse.e4.core.di.InjectionException: java.lang.IllegalArgumentException:
    at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:65)
    at org.eclipse.e4.ui.internal.di.UIEventObjectSupplier$UIEventHandler$1.run(UIEventObjectSupplier.java:64)
    at org.eclipse.swt.widgets.Synchronizer.syncExec(Synchronizer.java:233)
    at org.eclipse.ui.internal.UISynchronizer.syncExec(UISynchronizer.java:144)
    at org.eclipse.swt.widgets.Display.syncExec(Display.java:4889)
    at org.eclipse.e4.ui.internal.workbench.swt.E4Application$1.syncExec(E4Application.java:212)
    at org.eclipse.e4.ui.internal.di.UIEventObjectSupplier$UIEventHandler.handleEvent(UIEventObjectSupplier.java:61)
    at org.eclipse.equinox.internal.event.EventHandlerWrapper.handleEvent(EventHandlerWrapper.java:201)
    at org.eclipse.equinox.internal.event.EventHandlerTracker.dispatchEvent(EventHandlerTracker.java:197)
    at org.eclipse.equinox.internal.event.EventHandlerTracker.dispatchEvent(EventHandlerTracker.java:1)
    at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
    at org.eclipse.osgi.framework.eventmgr.ListenerQueue.dispatchEventSynchronous(ListenerQueue.java:148)
    at org.eclipse.equinox.internal.event.EventAdminImpl.dispatchEvent(EventAdminImpl.java:135)
    at org.eclipse.equinox.internal.event.EventAdminImpl.sendEvent(EventAdminImpl.java:78)
    at org.eclipse.equinox.internal.event.EventComponent.sendEvent(EventComponent.java:39)
    at org.eclipse.e4.ui.services.internal.events.EventBroker.send(EventBroker.java:52)
    at org.eclipse.e4.ui.internal.workbench.UIEventPublisher.notifyChanged(UIEventPublisher.java:60)
    at org.eclipse.emf.common.notify.impl.BasicNotifierImpl.eNotify(BasicNotifierImpl.java:374)
    at org.eclipse.emf.ecore.util.EcoreEList.dispatchNotification(EcoreEList.java:249)
    at org.eclipse.emf.common.notify.impl.NotifyingListImpl.addUnique(NotifyingListImpl.java:304)
    at org.eclipse.emf.common.util.AbstractEList.add(AbstractEList.java:305)
    at org.eclipse.ui.internal.WorkbenchIntroManager.setIntroStandby(WorkbenchIntroManager.java:200)
    at org.eclipse.ui.internal.WorkbenchIntroManager.showIntro(WorkbenchIntroManager.java:138)
    at org.eclipse.ui.application.WorkbenchWindowAdvisor.openIntro(WorkbenchWindowAdvisor.java:190)
    at org.eclipse.ui.internal.ide.application.IDEWorkbenchWindowAdvisor.openIntro(IDEWorkbenchWindowAdvisor.java:572)
    at org.eclipse.ui.internal.WorkbenchWindow.setup(WorkbenchWindow.java:782)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:55)
    at org.eclipse.e4.core.internal.di.InjectorImpl.processAnnotated(InjectorImpl.java:990)
    at org.eclipse.e4.core.internal.di.InjectorImpl.inject(InjectorImpl.java:124)
    at org.eclipse.e4.core.internal.di.InjectorImpl.inject(InjectorImpl.java:91)
    at org.eclipse.e4.core.contexts.ContextInjectionFactory.inject(ContextInjectionFactory.java:73)
    at org.eclipse.ui.internal.Workbench.createWorkbenchWindow(Workbench.java:1494)
    at org.eclipse.ui.internal.Workbench.getActiveWorkbenchWindow(Workbench.java:1468)
    at com.ti.ccstudio.debug.ui.targetStatus.TargetStatusManager.addStatusBar(TargetStatusManager.java:379)
    at com.ti.ccstudio.debug.ui.targetStatus.statusBar.TargetStatusBar.fill(TargetStatusBar.java:44)
    at com.ti.ccstudio.debug.ui.targetStatus.statusBar.CCSStatusBar.createControl(CCSStatusBar.java:39)
    at org.eclipse.ui.menus.WorkbenchWindowControlContribution.delegateCreateControl(WorkbenchWindowControlContribution.java:105)
    at org.eclipse.ui.internal.menus.CompatibilityWorkbenchWindowControlContribution.construct(CompatibilityWorkbenchWindowControlContribution.java:90)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:55)
    at org.eclipse.e4.core.internal.di.InjectorImpl.processAnnotated(InjectorImpl.java:990)
    at org.eclipse.e4.core.internal.di.InjectorImpl.inject(InjectorImpl.java:124)
    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    •c:\Users\<user_name>\ti\tirex-localserver-3.6.5\.logs3247.logs.zip

    R,

    Ruben

  • 0 in reply to rperezti
    TI__Guru**** 451081 points
    Hi Ruben,
    You should always install CCS in a clean (empty) directory. Over-installs (installing on top of an existing installation) can cause all sorts of issues. Either specify a new empty directory or delete everything in the existing directory.

    Thanks
    ki
  • 0 in reply to Ki
    TI__Guru**** 451081 points
    Hi Ruben,
    Just following up to see if your reinstall resolved the issue.

    Thanks
    ki
  • 0 in reply to Ki
    TI__Genius 12375 points

    Ki,

    A fresh install of 8.3 resolved this problem. Sorry for the lag in my response and thanks for your help.


    Ruben