I could not launch TI Cloud Agent

user5932392

Prodigy 20 points

I could not launch TI Cloud Agent,but I've already installed it.

over 6 years ago

0 user5931611 over 6 years ago

Prodigy 10 points

I have a same problem with you

0 Ki over 6 years ago

TI__Guru**** 451431 points

hello,
Have you tried the steps in the troubleshooting guide?
processors.wiki.ti.com/.../TI_Cloud_Agent

If the suggestions in the above link do not help, please generate the logs (as mentioned in the link above) and attach to this thread

Thanks
ki

0 user5932392 over 6 years ago in reply to Ki

Prodigy 20 points

Now, the bottom of the page is displayed TICloudAgent.Init Error

I configure the steps to generate logs according to wiki, but there are no logs

0 Ki over 6 years ago in reply to user5932392

TI__Guru**** 451431 points

Sorry for the delayed response. What web browser are you using and what version?

Does the same issue occur when trying to access the taregt via TI Cloud?

0 Ki over 6 years ago in reply to Ki

TI__Guru**** 451431 points

Hello,
I haven’t heard back from you, hence this issue is being closed. If you wish to continue the discussion, please post a reply with an update below (or create a new thread).

Thanks,
ki

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I could not launch TI Cloud Agent