CCS/CCSTUDIO: Connection to Cloud Server lost. Please check your network connection and click here to retry...

Thiago Borba Onofre

Intellectual 625 points

Part Number: CCSTUDIO
Other Parts Discussed in Thread: UNIFLASH

Tool/software: Code Composer Studio

Hi,

I am having this issue with ccs cloud. (I do have connectivity....)

I tried to turn off windows antivirus and firewall, still not work.

It opens CCS GUI (online), but never loads ccs cloud.

looking for help

Thanks

over 6 years ago

0 Ki over 6 years ago

TI__Guru**** 472291 points

Hello Thiago,
Can you access the other cloud tools (Resource Explorer, UniFlash, etc) without issue?

Thanks
ki

0 Thiago Borba Onofre over 6 years ago in reply to Ki

Intellectual 625 points

Hi ki,

Thanks for asking. Yes, I can access other ccs cloud tools without this issue (ReX, uniflash, gui)
This is a screenshot from today:

0 Thiago Borba Onofre over 6 years ago in reply to Ki

Intellectual 625 points

Today, I reinstalled the ccs cloud agent. It still not loading ccs cloud.

0 Ki over 6 years ago in reply to Thiago Borba Onofre

TI__Guru**** 472291 points

The could agent is required for connection to your target board. But you cannot even get CCS Cloud to load. Can you try clearing your browser cache and trying again?

0 Ki over 6 years ago in reply to Ki

TI__Guru**** 472291 points

Hello,
I haven’t heard back from you, hence this issue is being closed. If you wish to continue the discussion, please post a reply with an update below (or create a new thread).

Thanks,
ki

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CCS/CCSTUDIO: Connection to Cloud Server lost. Please check your network connection and click here to retry...