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CCS: I can not install CCS V8.3.1, it can find the Windows Update Files - KB2999226,KB3033929

danbee lee
Prodigy 30 points

Tool/software: Code Composer Studio

I want to install CCS V8.3.1. (select Hercules Safety MCUs and TI XDS Debug probe Support and Spectrum Digital Debug Probes and Boards.)

But when i set up the program, it has a error.

And I already installed the files about KB2999226, KB3033929.

but it can find the files. How can i solve the problem?

  • 0
    TI__Guru**** 160590 points

    Danbee,

    Can you please attach the install log mentioned in the first dialog.  It should be in c:\ti\ccsv8\install_logs

    Regards,

    John

  • 0 in reply to JohnS
    Prodigy 30 points

    20190628125449.zipJohn,

    I attached the log file.

    Could you check the file?

    Thank you

    Danbee

  • 0 in reply to danbee lee
    TI__Guru**** 160590 points

    Danbee,

    It seems to be failing in attempting to extract zip files.  I will see if others have seen this before and have a solution.

    Regards,

    John

  • 0 in reply to JohnS
    Prodigy 30 points

    John,

    Thanks your effort, I  will waiting your solution that is how can solve this problem.

    Regards,

    Danbee

  • 0 in reply to danbee lee
    TI__Guru**** 160590 points

    Danbee,

    I talking with our installer team on this we suspect that the zip file that the zip utility is failing to recognize as a valid zip file has gotten corrupted.

    If the download of CCS itself was corrupted then we should be able to see that by looking at the MD5 checksum of the installer.

    Here is a link to the checksum that we generated when the build was created MD5

    That could be compared to the checksum of the file that was downloaded.  There are a bunch of free utilities that can calculate that.

    If that is ok then it could be the individual zip that is getting corrupted when the CCS installer is exacted. To check that you would need to get the checksum of this file and I could extract the file and do the same here.

    C:\Users\<USERNAME>\Desktop\Collaborative_Robot\SafetyControlModule\CCS8.3.1.00004_win32\baserepo\eclipse_core_4.5.1.custom-160121.zip

    If the issue is with the overall CCS installer then just downloading it again should resolve the issue.  If the issue with the file that gets exacted from the zip then we need to figure out how that is getting corrupted.

    Regards,

    John