• State TI Thinks Resolved
  • Locked Locked
  • Replies 10 replies
  • Answers 1 answer
  • Subscribers 55 subscribers
  • Views 5466 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCS: 'Cannot read property 'DS' of undefined' error of Uniflash

Brian Wang0
Expert 5390 points
Other Parts Discussed in Thread: UNIFLASH

Tool/software: Code Composer Studio

Hi team,

This Brian who is supporting EP in North and West China. My customer is using  TM4E129BNCZADI3 in one of their designs.

When they are trying to program the device with Uniflash, they kept meeting this error. The error is shown when they click the [read device info].

They met this error in another OEM factory. And I suggested them to reinstall Uniflash, run as administer and delete XDS110 in device manager. None of this helps. At last, they changed another computer and it can work well on that computer.

This week, they met the same error in another ODM factory, thus I am assuming this is an universal bug of uniflash. And I saw similar quesiton on E2E as well.

Do you have a specific solution for this problem? Customer cannot always change their computer.

  • 0
    TI__Guru**** 472281 points

    Hi Brian,

    Can you have the customer go to the "Settings" options (in the upper right corner) and in the settings dialog, enable both GUI and Debug Server logging. Then reproduce the issue and zip and attach the logs to this thread.

    thanks

    ki

  • 0 in reply to Ki
    TI__Expert 5390 points

    Attached log as below.

    I am not sure whether it consists of all the information you need.

    Fullscreen 3652.uniflash_gui_debug_log.txt Download 
    09:40:14:237 log - NWAgentAPI: dinfraConfigue resolved successfully.
09:40:14:672 error - {}
09:40:14:703 error - {}
09:40:14:725 error - {}
09:40:14:736 error - {}
09:40:14:792 error - {}
09:40:14:794 error - {}
09:40:14:857 error - {}
09:40:14:861 error - {}
09:40:14:871 error - {}
09:40:14:878 error - {}
09:40:15:655 error - {}
09:40:15:680 error - {}
09:40:15:774 error - {}
09:40:16:219 error - {}
09:40:17:593 error - {}
09:40:17:646 error - {}
09:40:17:671 error - {}
09:40:17:691 error - {}
09:40:17:711 error - {}
09:40:17:807 error - {}
09:40:17:840 error - {}
09:40:17:860 error - {}
09:40:32:768 error - {}
09:40:32:781 error - {}
09:40:32:931 error - {}
09:40:32:944 error - {}
09:40:32:956 error - {}
09:40:32:968 error - {}
09:40:32:996 error - {}
09:40:33:307 error - {}
09:40:33:539 error - {}
09:40:33:572 error - {}
09:40:33:986 error - {}
09:40:38:036 error - {}
09:40:38:057 error - {}
09:40:38:071 error - {}
09:40:39:612 error - {}
09:40:39:632 error - {}
09:40:39:678 error - {}
09:40:39:691 error - {}
09:40:40:227 error - {}
09:40:40:257 error - {}
09:40:40:276 error - {}
09:40:40:426 error - {}
09:40:40:438 error - {}
09:40:40:762 error - {}
09:40:40:782 error - {}
09:40:40:792 error - {}
09:40:41:143 error - {}
09:40:41:203 error - {}
09:40:41:323 error - {}
09:40:41:991 error - {}
09:40:42:001 error - {}
09:40:42:324 error - {}
09:40:42:337 error - {}
09:40:42:361 error - {}
09:40:42:515 error - {}
09:40:42:527 error - {}
09:40:42:538 error - {}
09:40:42:550 error - {}
09:40:42:561 error - {}
09:40:42:588 error - {}
09:40:42:987 error - {}
09:40:42:998 error - {}
09:40:43:010 error - {}
09:40:43:024 error - {}
09:40:43:049 error - {}
09:40:43:062 error - {}
09:40:44:642 error - {}
09:40:44:652 error - {}
09:40:45:067 error - {}
09:40:45:087 error - {}
09:40:45:865 error - {}
09:40:45:875 error - {}
09:40:45:885 error - {}
09:40:45:933 error - {}
09:40:45:949 error - {}
09:40:45:963 error - {}
09:40:46:012 error - {}
09:40:46:027 error - {}
09:40:46:045 error - {}
09:40:46:065 error - {}
09:40:46:090 error - {}
09:40:46:107 error - {}
09:40:46:129 error - {}
09:40:47:880 error - {}
09:40:47:892 error - {}
09:40:52:265 error - {}
09:40:52:280 error - {}
09:40:52:309 error - {}
09:40:52:321 error - {}
09:40:54:931 error - {}
09:40:54:950 error - {}
09:40:54:962 error - {}
09:40:54:973 error - {}
09:41:01:776 error - {}
09:41:01:791 error - {}
09:41:02:171 error - {}
09:41:02:184 error - {}
09:41:14:444 error - {}
09:41:14:456 error - {}
09:41:14:487 error - {}
09:41:14:499 error - {}
09:41:21:763 error - {}
09:41:21:775 error - {}
09:41:21:785 error - {}
09:41:21:811 error - {}
09:41:21:846 error - {}
09:41:23:128 error - {}
09:41:23:138 error - {}
09:41:25:993 error - {}
09:42:24:626 error - {}
09:42:24:732 error - {}
09:42:24:732 error - {}
09:43:38:789 debug - Target Configuration. Device: tm4e129bnczad, Connection: TIXDS110_Connection, LP: false
09:43:39:009 debug - ufDS, session.configured, partnum of current session = tm4e129bnczad
09:43:39:072 debug - addTargetStateListener on CORTEX_M4_0
09:43:42:514 debug - returning new configure
09:43:43:742 debug - configured
09:43:52:804 debug - connect err to CORTEX_M4_0

  • 0 in reply to Brian Wang0
    TI__Guru**** 472281 points

    Thank you Brian. Can you also provide the ds.log file for the Debug Server Logging?

  • 0 in reply to Ki
    TI__Expert 5390 points

    Hi Ki,

    Log attached.4774.ds.log

    Thanks!

  • 0 in reply to Brian Wang0
    TI__Guru**** 472281 points

    Thank you! The logs are under investigation.

    In the meantime, can the customer try using the command-line interface to see if that works fine?

    http://software-dl.ti.com/ccs/esd/uniflash/docs/v5_0/quick_start_guide/uniflash_quick_start_guide.html#command-line-interface

    Thanks

    ki

  • 0 in reply to Ki
    TI__Expert 5390 points

    I helped customer to generate a standalone package, and run dslite in CMD line.

    Here is what they got:

    Seems there is a JTAG connection issue? Any idea how to fix that?

    Regards,

    Brian

  • 0 in reply to Brian Wang0
    TI__Guru**** 472281 points

    Brian Wang0 said:
    Seems there is a JTAG connection issue? Any idea how to fix that?

    This seems to point to a HW issue. See:

    http://software-dl.ti.com/ccs/esd/documents/ccs_debugging_jtag_connectivity_issues.html#power-loss

    Thanks

    ki

  • 0 in reply to Ki
    TI__Expert 5390 points

    Hi Ki,

    Since this HW has been succesfully programed before, I believe this might not be a power loss issue.

    They met this problem before, and it just disappeared after changing another computer.

    Customer are using XDS110 as the debugger. Is there any other files they need to install (like driver and etc.) that may cause this problem?

    Besides, is there any helpful result in the log?

    Regards,

    Brian

  • 0 in reply to Brian Wang0
    TI__Guru**** 472281 points

    Brian Wang0 said:
    They met this problem before, and it just disappeared after changing another computer.

    It is not a driver issue. It looks like a reliability issue. Can you have the customer try lowering the TCLK setting in the ccxml file?

    http://software-dl.ti.com/ccs/esd/documents/xdsdebugprobes/emu_xds110.html#jtag-clock-speed-considerations

    Thanks

    ki

  • 0 in reply to Ki
    TI__Guru**** 472281 points

    Hello,
    I haven’t heard back from you, hence this issue is being closed. If you wish to continue the discussion, please post a reply with an update below (or create a new thread).

    Thanks,
    ki