• State Resolved
  • Locked Locked
  • Replies 1 reply
  • Subscribers 53 subscribers
  • Views 560 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCS/CCSTUDIO: CCS v9.2.0 keep giving "CrashReportJob" error in every startup

CarrierCHN
Prodigy 110 points
Part Number: CCSTUDIO


Tool/software: Code Composer Studio

Hi,team:

          I installed CCS9.2.0 on windows 7 64-bit. Everytime I start it up, it gives an error popup that 'CrashReportJob' has an error. 

         I have reinstalled CCS but getting same error again and again... while installing CCS no warnings and no errors message I got received.....

         I found one similar question in E2E™ support forums , downlaod the new 2005 and 2012 msvc redistributables (32 bit versions)  from the link and install them,but it can't resolve the error.

  • 0
    TI__Guru**** 173310 points

    CarrierCHN said:
    I installed CCS9.2.0 on windows 7 64-bit. Everytime I start it up, it gives an error popup that 'CrashReportJob' has an error. 

    As mentioned in other forum threads, 'CrashReportJob' is a utility that runs when CCS starts up and looks for error logs that were created in cases where CCS crashes.

    As you found, one cause of the error is that the Microsoft Visual C++ redistributable packages failed to install correctly. But it appears that is not the reason in your case as you have already tried reinstalling it. However, if you would still like us to confirm that it is not due to the MSVC redistributables, you may zip up the contents of the /install_logs folder in your CCS installation and attach it here for us to look at. 

     In general it is fine to just click OK on the CrashReportJob dialog and continue using CCS. Are you able to do that and continue using CCS? Also try using a new workspace.