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CCS/MSP432P401R: [RedHat Linux 8.1] Unable to launch Resource Explorer

Shane Yost1
Prodigy 30 points

Part Number: MSP432P401R

Tool/software: Code Composer Studio

Operating System: Red Hat Enterprise Linux 8.1
Kernel: 4.18.0-147.3.1.el8_1.x86_64
CCS Desktop Application Version: 9.2.0.00013

Issue:
Documentation recommends I create a new project using "Resource Explorer" instead of a blank project. After starting CCS I click "File->New->CCS Project". This brings up a dialog where it automatically recognizes my MSP432 LaunchPad by verifying the connection. The results from verifying the connection to my board can be view at the following link...
https://gitlab.com/shanedora/public_share/blob/master/ti/connection_test.txt

Under "Project Templates and Example" I clicked on "Open Resource Explorer". I tried the other three links (circled in green) as can be viewed by the following screenshot below.
https://gitlab.com/shanedora/public_share/blob/master/ti/opening_resource_explorer.png

Neither of these links brought up "Resource Explorer" and instead displayed a blank page in CCS as can be seen from here.
https://gitlab.com/shanedora/public_share/blob/master/ti/resource_explorer_blank_page.png

I am unsure on what log files you guys want me to post. There are several log files in my "/home/shane/ti/ccs920/ccs/install_logs/". I don't think anyone of these will show anything related to the cause of "Resource Explorer" not opening up. However, I have uploaded them all at the following link.
https://gitlab.com/shanedora/public_share/tree/master/ti/logs 

I have firefox and brave browsers on Red Hat 8.1. There are no extensions that would be blocking access to this site to my knowledge. I'm on a normal home wifi setup so I am not sitting behind any proxy or enterprise firewall of any kind. I am not running any malware or security software to my knowledge either. Again my linux distribution is Red Hat and is a very basic installation of Red Hat. When installing CCS for the first time a few days ago I did experience some dependencies issues. However, those dependencies issues to my knowledge have been fixed now. I was also able to update ccs by going into "Help->Check for updates". These updates installed this morning just fine without any noticeable issues such as errors showing up or unexpected crashes. Please inform me on how to proceed along with any criteria or diagnostics you need to help me troubleshoot.

Thanks,

Shane

  • 0
    TI__Guru**** 173310 points

    Shane,

    My first recommendation would be to try the troubleshooting steps in this page:
    http://software-dl.ti.com/ccs/esd/documents/users_guide/ccs_troubleshooting.html#resource-explorer

     If those do not help, let us know if you are able to open the Getting Started View without issues. You can get to it from CCS menu "View".

  • 0 in reply to AartiG
    Prodigy 30 points

    Section 9.5.1.1 "Resource Explorer Connections Issues" mentions to check proxy settings. I have done this and "Active Provide" was already set to "Native. I have posted a screenshot at the following link to show this...
    https://gitlab.com/shanedora/public_share/blob/master/ti/troubleshooting_round_one/network_configuration.png

    Section 9.5.1.2 "Clear the Resource Explorer Cache" mentions to delete the cache folder which for me is located at "/home/shane/ti/tirex-localserver-3.7.1". I deleted this folder by running the following command.

    rm -rf /home/shane/ti/tirex-localserver-3.7.1

    Then I restarted CSS. I then opened up the "Resource Center" via "View -> Resource Center". This did NOT resolve the issue and the blank page in the IDE still shows like it did before.

    Section 9.5.1.3 "Clear the CCS Browser Cache" mentions in deleting the chromium browser cache. I do not run chromium. I run Firefox which is the default for RedHat releases and Brave browser. I still went ahead and deleted all cookies and cache since the beginning of time but the problem still persists.

    Section 9.5.1.4 "Check for Running Processes" mentions to check for a process called "Node". This is very vague but I went ahead and opened my task/process viewer top and did not see anything. I also install "HTOP" which is a bit more verbose for showing running tasks/processes. HTOP didn't show anything either related to "Node". 

    Per your request I have opened the "Getting Started" page which also does not show anything either. I have went to a near by coffee shop and tried all the above on their wifi but the same issue persists. I also tried it at work on our guest wifi and the issue still persists.

    A few things to just notate so we're on the same page. I do not have Chromium installed which Section 9.5.1.3 mentions. Do I need to install Chromium? It looks like it's aviable to download from epel.

    shane@dagobah
[~] > sudo yum provides chromium
Updating Subscription Management repositories.
chromium-78.0.3904.108-1.el8.x86_64 : A WebKit (Blink) powered web browser
Repo        : epel
Matched from:
Provide    : chromium = 78.0.3904.108-1.el8

    Lastly, I have went ahead and downloaded the css project "blinkled_msp432p401r_MSP_EXP432P401R_nortos_ccs", hooked up my launchpad dev board, compiled and ran a debug session. Everything from the perspective of importing an archive, compiling and running a debug session seems to be working and the board's LED is blinking too like it should. I'm not sure if that's helpful to you in knowing or not. What else do you have for me to try?

  • 0 in reply to Shane Yost1
    Prodigy 30 points

    I'm assuming everyone is on Christmas vacation (which is totally cool) but I wanted to make sure no one forgot about me.

  • 0 in reply to Shane Yost1
    TI__Guru**** 173310 points

    No we haven't forgotten about you. :)

    Shane Yost1 said:
     I do not have Chromium installed which Section 9.5.1.3 mentions. Do I need to install Chromium?

    It is supposed to be included with CCS so you shouldn't have to install anything separately. 

    I'll have to run this by some experts to see what else could be going on here. As you said though most people are out for the holidays so unfortunately it may be a little while before we can get back to you.

    As you noted, you can still download software packages directly from the TI web and import projects directly using the CCS Import wizard, so you can still perform the functions that the Resource Explorer typically simplifies for you. 

    We will get back to you as soon as we have more information. Thanks for your patience.

  • 0 in reply to AartiG
    TI__Guru**** 173310 points

    Shane,

    Sorry about the delayed reply. Could you please reproduce the error, then grab the Eclipse Error Log and Internal browser logs (as described in this page), and attach them here for us to review? Thanks.

  • 0 in reply to AartiG
    TI__Guru**** 171819 points

    Shane,

    Just two comments: 

    Check if the firewall is not blocking any outgoing connections. 

    Check if the same user that runs CCS has no http_proxy environment variable set (link). This influences the ability for Resource Explorer to connect in Linux. 

    Run CCS from the command line and see if there are any messages that may hint to the offending issue. 

    Hope this helps,

    Rafael