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CCS/AWR1642: CCS Installation Error

Taegyu Ryu
Prodigy 30 points
Part Number: AWR1642

Tool/software: Code Composer Studio

I have an installation error of ccs setup.

I attach the log fiile, would check what is the problem?

The below id the Log file.

Log started 03/24/2020 at 17:04:22
Preferred installation mode : unattended
Trying to init installer in mode unattended
Mode unattended successfully initialized
[17:04:22] Found mode
Executing C:\ti\ccs_setup_7.4.0.00015.exe --mode win32 &
Script exit code: 0
Script output:
 
Script stderr:
 
Cannot delete file C:/Users/Administrator/AppData/Local/Temp/bitrock_installer_39532.log
[17:04:23] Windows 10 0
[17:04:23] installer_command_line_arguments :
       
[17:04:23] installer_command_line_arguments :
[17:04:23] Product Name Code Composer Studio 7.4.0
[17:04:23] Product Version 7.4.0.00015
[17:04:23]
Preparing to Install
Preparing to Install
Unpacking files
Unpacking files
Unpacking files
Unpacking files
Unpacking files
Unpacking files
Unpacking files
[17:04:36] admin = 1
[17:04:36] installertype = setup
[17:04:36] 
[17:04:36] running C:\Users\Administrator\AppData\Local\Temp/ccs_0a1f047e-33ba-4f38-4b0f-c7d82c28a342\tcl\bin\tclsh "C:/Users/Administrator/AppData/Local/Temp/ccs_0a1f047e-33ba-4f38-4b0f-c7d82c28a342/installer_tcl/main_frontend/main.tcl" --installersrc "C:/ti" --installertmp "C:/Users/Administrator/AppData/Local/Temp/ccs_0a1f047e-33ba-4f38-4b0f-c7d82c28a342"  --buildid 7.4.0.00015 --installer "C:/ti/ccs_setup_7.4.0.00015.exe" --bitness 64-bit --os windows --osname "Windows 10" --spversion "0" --timestamp 20200324170423 --AVon true
Executing C:\Users\Administrator\AppData\Local\Temp/ccs_0a1f047e-33ba-4f38-4b0f-c7d82c28a342\tcl\bin\tclsh "C:/Users/Administrator/AppData/Local/Temp/ccs_0a1f047e-33ba-4f38-4b0f-c7d82c28a342/installer_tcl/main_frontend/main.tcl" --installersrc "C:/ti" --installertmp "C:/Users/Administrator/AppData/Local/Temp/ccs_0a1f047e-33ba-4f38-4b0f-c7d82c28a342"  --buildid 7.4.0.00015 --installer "C:/ti/ccs_setup_7.4.0.00015.exe"  --bitness 64-bit --os windows --osname "Windows 10" --spversion "0" --timestamp 20200324170423 --AVon true
Script exit code: 0
Script output:
 
Script stderr:
 
[17:07:51]
[17:07:51]
[17:07:51]
                                    launchCCS:0
                                    createDesktopShortcut:0
                                    createStartMenuShortcut:0
                                    eclipsedir:c:/ti/ccsv7/eclipse
                               
I am waiting your answer.
Thank you.
  • 0
    TI__Guru**** 450031 points

    Hello,

    Thank you for the log. I will send this to the engineering team for analysis. I will be sure to pass on any updates as I get them.

    I also noticed that you are trying to install an old version of CCS. Is there any particular reason for this? I know that the examples in the Automotive Toolbox were created using this older version of CCS. But newer versions should work. The key things are matching the versions of the other tools like XDCtools, SYS/BIOS, etc..

    Thansk

    ki

  • 0
    TI__Mastermind 22060 points

    Hi,

    Could you please zip up the contents of the install directory's install_logs folder and post the zip here?

    thanks,

    Danish Innis

  • 0 in reply to Ki
    Prodigy 30 points

    Thank you for your reply. I already installed the newest version, but I found some errors when I rebuilded the Lab project.

    The SW guy advised me to install the old version tool which he is using. He also don't know what is the problem.

    If you have any idea, please let me know.

    Thank you.

  • 0 in reply to danishinnis
    Prodigy 30 points

    Hello?

    Thank you for your prompt reply.

    I can not find the install_logs folder, I can see the log file, ccs_7.4.0.00015.log.

    I don't know what you want.

    Would you explain what you want?

    Thank you.

  • 0 in reply to Taegyu Ryu
    TI__Mastermind 22060 points

    Hi,

    Could you look in the install directory folder? For example, if you're using c:\ti, the default directory offered by the installer, you should see the install logs folder in C:\ti\ccsv7\install_logs.  If this does not exist because your installation didn't start, can you please explain what error you are seeing? Maybe send a screen grab?

    thanks,

    Danish