• State Resolved
  • Locked Locked
  • Replies 6 replies
  • Subscribers 54 subscribers
  • Views 1362 views
  • Users 0 members are here
Support feedback
Options
Options
Related

This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

CCS/CODECOMPOSER: TI Emulators Update fails

Robert B.
Prodigy 150 points

Part Number: CODECOMPOSER
Other Parts Discussed in Thread: CCSTUDIO

Tool/software: Code Composer Studio

Good morning,

since a few days I have some trouble with getting connection of my USB200 emulator (xds2xx) to my PC. I use Win10 x64 and Code Composer Studio v7.4.0.00015.

If I connect my two USB200 to my PC there are always following error messages:

USB device was not recognized. The last USB device connected to this computer did not work properly and is not recognized by Windows.

On other computers they will be recognized. They are not defect.

If I go to CCS > Help > Installation Details > Installed Software  I don't find a line with "TI Emulators".

If I want to "Install New Software..." I can select the line "TI Emulators v8.4.0.0006". At the next step there's an error message:

Cannot complete the install because one or more required items could not be found.
  Software being installed: TI Emulators 8.4.0.00006 (com.ti.emulation.pack.win32.feature.group 8.4.0.00006)
  Missing requirement: TI Emulators 8.4.0.00006 (com.ti.emulation.pack.win32.feature.group 8.4.0.00006) requires 'com.ti.ccstudio.installer.win32.feature.group 8.3.1.00004' but it could not be found

I have downloaded "XDS Emulation Software (EMUPack)" from "software-dl.ti.com/ccs/esd/documents/xdsdebugprobes/emu_xds_software_package_download.html" one after the other and tried to install it:

  • 8.2.0.00004 (32-bit Windows (up to CCSv8.3.x))
  • 8.3.0.00003 (32-bit Windows (up to CCSv8.3.x))
  • 8.4.0.00006 (32-bit Windows (up to CCSv8.3.x))
  • 9.2.0.00002 (32-bit Windows (up to CCSv8.3.x))

Every installation fails with following entry in the log files:

[timestamp] Running XDS2xx Driver Installer
Executing C:\ti\ccs740/ccs_base/emulation/windows/DPInst64.exe /SE /SW /SA /PATH "C:\ti\ccs740/ccs_base/emulation/windows/xds2xx_drivers"
Script exit code: 256
Script output:
Script stderr: Program ended with an error exit code
Error running C:\ti\ccs740/ccs_base/emulation/windows/DPInst64.exe /SE /SW /SA /PATH "C:\ti\ccs740/ccs_base/emulation/windows/xds2xx_drivers": Program ended with an error exit code

At the moment I have no further ideas and need your support.

Best regards,
Robert

  • 0
    Guru 26200 points

    Robert B. said:
    Missing requirement: TI Emulators 8.4.0.00006 (com.ti.emulation.pack.win32.feature.group 8.4.0.00006) requires 'com.ti.ccstudio.installer.win32.feature.group 8.3.1.00004' but it could not be found

    Robert,

    Install and move to CCS v8.3.1 or
    install an older version of TI Emulators like 7.0.188.0 or 7.0.100.1.

  • 0
    TI__Guru**** 476301 points

    Robert B. said:
    since a few days I have some trouble with getting connection of my USB200 emulator (xds2xx) to my PC.

    Was everything working ok until a few days ago? If so, did anything change on your system (like installing Windows updates)?

    I also agree with Tomasz's recommendation of updating your CCS version (if possible). 

  • 0 in reply to Tomasz Kocon
    Prodigy 150 points

    Tom,

    thank you for your reply.

    Moving to CCS v8.3.1 is at the moment not the right option. I have to debug an older customer project and don't want to change to much.

    I have also tried older TI Emulator packs like v7.0.188 but the provided links on the URL, mentioned in my first post, leads on monday to "Error 404 not found".

    Yesterday I have completely deinstalled CCS v7.4 and installed it completely new.

    Now I see "TI Emulators 7.0.100.0" in the Installation Details again.

    Nevertheless, I still get the Windows error message mentioned above when connecting the emulators to my PC.

    I guess it's no longer a problem with CCS v7.4 but a fundamental problem with Win10.

    Are there any known issues with connection problems of xds2xx emulators to Win10?

    Best regards,
    Robert

  • 0 in reply to Ki
    Prodigy 150 points

    Ki,

    I can't say it because I didn't use the emulators for two months. I only noticed it a few days ago when I wanted to debug an older customer project again.

    Best regards,
    Robert

  • 0 in reply to Robert B.
    TI__Guru**** 476301 points

    Robert - have you seen the C2000 troubleshooting page and tried some of the suggestions there?

    https://software-dl.ti.com/ccs/esd/documents/xdsdebugprobes/emu_xds200.html#troubleshooting

    Thansk

    ki

  • 0 in reply to Ki
    Prodigy 150 points

    Ki,

    thank you for the hint to troubleshooting guide. Following topics helps me to get the emulators working :-)

    • There are reported issues when connecting a XDS200 to a bus powered USB2.0 hub. To repair that, either get a self powered hub or connect it directly to a port in the computer.
    • There is a tendency of Windows device drivers to ignore the connected XDS200 JTAG debugger if it is connected to the same USB port repeatedly. Reconnecting the XDS200 to a different USB port makes the device drivers to be properly instantiated.

    Have a nice day! Best regards,
    Robert