CCS: Cannot access Resource Explorer in CCS

Zhiqiang Liang

Tool/software: Code Composer Studio

Hi,

I have tried many days and many times, but I could not access Resource Explorer of CCS.

I need to install some necessary tools in Resource Explorer of CCS, such as, C6000 Code Generation Tool, TI mmWave SDK, and etc.

Could you help to check whether the corresponding server works? whether the network works?

Or is there any other proxy that could be used to access Resource Explorer of CCS?

Thanks,
Ardeal

over 5 years ago

0 Imtaz Ali over 5 years ago

TI__Expert 5670 points

Hi Ardeal,

The server is up an running. What error are you seeing. Also did this work for you before?

Thanks,

Imtaz.

0 Zhiqiang Liang over 5 years ago in reply to Imtaz Ali

Prodigy 240 points

Hi Imtaz,

Only one time I could access the Resource Explorer in CCS. After that, I couldn't.

After I clicked the Resource Explorer on View menu, I have to wait for some time. I got the following message:

I then clicked the link in the upper picture. I tried all steps in the link in the upper picture, but I am not luck to success.

Thanks and Best Regards,

Ardeal

0 Ki over 5 years ago in reply to Zhiqiang Liang

TI__Guru**** 465671 points

Hello

The link to your screenshot is broken. Please see the below faq and try again.

https://e2e.ti.com/support/tools/ccs/f/81/t/821597

Thanks

0 Zhiqiang Liang over 5 years ago in reply to Ki

Prodigy 240 points

I copied and pasted the displayed message:

Resource Explorer encountered a problem. Please close and reopen Resource Explorer.

If you continue to experience problems then please refer tohttp://processors.wiki.ti.com/index.php/Troubleshooting_CCSv7#Resource_Explorer

Thanks and Best Regards,

Ardeal

0 Ki over 5 years ago in reply to Zhiqiang Liang

TI__Guru**** 465671 points

Have you tried the steps in the troubleshooting guide?

https://software-dl.ti.com/ccs/esd/documents/users_guide/ccs_troubleshooting.html#resource-explorer

0 Zhiqiang Liang over 5 years ago in reply to Ki

Prodigy 240 points

Hi Ki,

I have tried all those steps in troubleshooting guide many times. Those steps don't work.

Thanks,

Ardeal

0 Ki over 5 years ago in reply to Zhiqiang Liang

TI__Guru**** 465671 points

What version of CCS are you using?

0 Zhiqiang Liang over 5 years ago in reply to Ki

Prodigy 240 points

CCS version is : 9.1.0

I have also tried 9.2.0.

They both encountered the same issue.

0 Ki over 5 years ago in reply to Zhiqiang Liang

TI__Guru**** 465671 points

There have been some Resource Explorer improvements since those versions. Can you try updating to CCS 10.x?

0 Zhiqiang Liang over 5 years ago in reply to Ki

Prodigy 240 points

I could update to 10.x, however, I am afraid the SDK, and othere relevant lib/software are not compatible.

Are all other software compatible with 10.x?

0 Ki over 5 years ago in reply to Zhiqiang Liang

TI__Guru**** 465671 points

It is typically ok to update CCS since you can still use older versions of the SDK, compiler, TI-RTOS, etc. It is those components that would be key regarding versioning.

You can also use CCS 10.x to use Resource Explorer and download content, while still also using 9.x in parallel (just make sure they are installed in different locations)

0 Zhiqiang Liang over 5 years ago in reply to Ki

Prodigy 240 points

Good explanation!

I will try your methods.

Thanks!

0 Ki over 5 years ago in reply to Zhiqiang Liang

TI__Guru**** 465671 points

Hopefully 10.x Resource Explorer does work for you. Please keep us posted if it does (or does not)

0 Zhiqiang Liang over 5 years ago in reply to Ki

Prodigy 240 points

Thank you, Ki!

I will try once I have a chance and keep you posted.

0 Zhiqiang Liang over 5 years ago in reply to Zhiqiang Liang

Prodigy 240 points

Hi Ki,

I just now installed CCS10.1.1.00004_win64. in which version, the Resource Explorer does work.

I couldn't understand:

Resource Explorer will access the same server. so for any version of CCS, only if the server IP address is not changed, it should work.

why 9.x doesn't work but 10.x work?

Thanks and Best Regards,

Ardeal

0 Ki over 5 years ago in reply to Zhiqiang Liang

TI__Guru**** 465671 points

Zhiqiang Liang said:
I just now installed CCS10.1.1.00004_win64. in which version, the Resource Explorer does work.

Glad to hear that CCS 10.1.1 works.

Zhiqiang Liang said:

Resource Explorer will access the same server. so for any version of CCS, only if the server IP address is not changed, it should work.

why 9.x doesn't work but 10.x work?

I don't have all the engineering details but I do know that improvements were made to how Resources Explorer accesses the server - hence making it more stable.

Thanks

Code Composer Studio™︎

Code Composer Studio forum

CCS: Cannot access Resource Explorer in CCS

Resource Explorer encountered a problem. Please close and reopen Resource Explorer.

If you continue to experience problems then please refer tohttp://processors.wiki.ti.com/index.php/Troubleshooting_CCSv7#Resource_Explorer

Code Composer Studio™︎

Code Composer Studio forum

CCS: Cannot access Resource Explorer in CCS

Resource Explorer encountered a problem. Please close and reopen Resource Explorer. If you continue to experience problems then please refer tohttp://processors.wiki.ti.com/index.php/Troubleshooting_CCSv7#Resource_Explorer

Resource Explorer encountered a problem. Please close and reopen Resource Explorer.

If you continue to experience problems then please refer tohttp://processors.wiki.ti.com/index.php/Troubleshooting_CCSv7#Resource_Explorer