CCS: CCS v9.2 Installation failure

Nick Smart

Tool/software: Code Composer Studio

Installation of Code Composer Studio v9.2 stops (left for >3hrs) before completion, without error message (see attached screenshot for install progress bar).
Problem is repeatable if installation re-attempted.
Any suggestions as to potential issues that may cause this problem (and suggested solutions)?

over 4 years ago

0 Ki over 4 years ago

TI__Guru**** 472221 points

Hello,

The link to your screenshot is broken. Can you repost it? If you continue to have issues, please see the below faq:

https://e2e.ti.com/support/tools/ccs/f/81/t/821597

Also prove any available installation logs:

https://software-dl.ti.com/ccs/esd/documents/ccs_diagnostic-logs.html

Thanks

0 Ki over 4 years ago in reply to Ki

TI__Guru**** 472221 points

Thanks for reposting the screenshot.

Since you are installing on WIndows 10, can you check to see if there is some UAC popup in the background asking for permission? Sometimes it gets hidden behind some dialogs. If there are none, please provide the install logs as requested earlier.

Thanks

0 Nick Smart over 4 years ago in reply to Ki

Prodigy 65 points

There are no UAC popups. Diagnostic logs attached.

6013.ccs_install_logs.zip

0 Ki over 4 years ago in reply to Nick Smart

TI__Guru**** 472221 points

Thanks.

Can you also look for (and provide) any bitrock*.log files in your %TEMP% folder?

Thanks

0 Nick Smart over 4 years ago in reply to Ki

Prodigy 65 points

Hi Ki, thanks for your support with this - I can confirm the issue appeared to be due to anti-virus software on the local machine and is now resolved.

Code Composer Studio™︎

Code Composer Studio forum

CCS: CCS v9.2 Installation failure