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Cannot upload the files

  When I processed this , it was no response and just reading and no result. 

  • Hello,

    Please provide more details on the exact steps you took. I assume you specified an image to flash and pressed the "Load Image" button, but nothing happened?

    Please enable both GUI Logging and Debug Server Logging. Reproduce the issue, zip and attach the logs to this thread.

    Thanks

    ki

  • Hi. Thanks for help me.

    In my action , I click the load image button and then wait so long time, but there were no response.

  • 15:23:03:318 log - NWAgentAPI: dinfraConfigue resolved successfully.
    15:23:03:928 error - {}
    15:23:03:971 error - {}
    15:23:04:008 error - {}
    15:23:04:014 error - {}
    15:23:04:062 error - {}
    15:23:04:069 error - {}
    15:23:04:160 error - {}
    15:23:04:164 error - {}
    15:23:04:218 error - {}
    15:23:04:244 error - {}
    15:23:04:282 error - {}
    15:23:04:288 error - {}
    15:23:06:686 error - {}
    15:23:06:705 error - {}
    15:23:06:866 error - {}
    15:23:07:693 error - {}
    15:23:12:932 error - {}
    15:23:12:961 error - {}
    15:23:12:991 error - {}
    15:23:13:019 error - {}
    15:23:13:428 error - {}
    15:23:14:565 error - {}
    15:23:14:597 error - {}
    15:23:14:627 error - {}
    15:23:14:645 error - {}
    15:23:14:670 error - {}
    15:23:14:701 error - {}
    15:23:14:730 error - {}
    15:23:15:414 error - {}
    15:23:15:557 error - {}
    15:23:15:568 error - {}
    15:23:15:687 error - {}
    15:23:15:768 error - {}
    15:23:15:771 error - {}
    15:23:15:878 error - {}
    15:23:15:889 error - {}
    15:23:15:890 error - {}
    15:23:16:119 error - {}
    15:23:16:123 error - {}
    15:23:16:174 error - {}
    15:23:16:177 error - {}
    15:23:16:178 error - {}
    15:23:16:267 error - {}
    15:23:16:269 error - {}
    15:23:17:769 error - {}
    15:23:17:772 error - {}
    15:23:17:939 error - {}
    15:23:17:944 error - {}
    15:23:17:953 error - {}
    15:23:18:093 error - {}
    15:23:18:100 error - {}
    15:23:19:133 error - {}
    15:23:19:136 error - {}
    15:23:19:261 error - {}
    15:23:19:263 error - {}
    15:23:19:264 error - {}
    15:23:20:730 error - {}
    15:23:33:824 error - {}
    15:23:33:826 error - {}
    15:23:33:827 error - {}
    15:23:33:828 error - {}
    15:23:33:828 error - {}
    15:23:33:836 error - {}
    15:23:37:315 debug - Target Configuration. Device: tms320f28377d, Connection: TIXDS100v3_Dot7_Connection, LP: false
    15:23:37:691 debug - ufDS, session.configured, partnum of current session = tms320f28377d
    15:23:37:777 debug - addTargetStateListener on C28xx_CPU1
    15:23:37:777 debug - addTargetStateListener on C28xx_CPU2
    15:23:37:894 error - {}
    15:23:49:155 debug - returning new configure
    15:24:15:969 error - {}
    15:26:27:491 error - {}
    
    15:23:03:318 log - NWAgentAPI: dinfraConfigue resolved successfully.
    15:23:03:928 error - {}
    15:23:03:971 error - {}
    15:23:04:008 error - {}
    15:23:04:014 error - {}
    15:23:04:062 error - {}
    15:23:04:069 error - {}
    15:23:04:160 error - {}
    15:23:04:164 error - {}
    15:23:04:218 error - {}
    15:23:04:244 error - {}
    15:23:04:282 error - {}
    15:23:04:288 error - {}
    15:23:06:686 error - {}
    15:23:06:705 error - {}
    15:23:06:866 error - {}
    15:23:07:693 error - {}
    15:23:12:932 error - {}
    15:23:12:961 error - {}
    15:23:12:991 error - {}
    15:23:13:019 error - {}
    15:23:13:428 error - {}
    15:23:14:565 error - {}
    15:23:14:597 error - {}
    15:23:14:627 error - {}
    15:23:14:645 error - {}
    15:23:14:670 error - {}
    15:23:14:701 error - {}
    15:23:14:730 error - {}
    15:23:15:414 error - {}
    15:23:15:557 error - {}
    15:23:15:568 error - {}
    15:23:15:687 error - {}
    15:23:15:768 error - {}
    15:23:15:771 error - {}
    15:23:15:878 error - {}
    15:23:15:889 error - {}
    15:23:15:890 error - {}
    15:23:16:119 error - {}
    15:23:16:123 error - {}
    15:23:16:174 error - {}
    15:23:16:177 error - {}
    15:23:16:178 error - {}
    15:23:16:267 error - {}
    15:23:16:269 error - {}
    15:23:17:769 error - {}
    15:23:17:772 error - {}
    15:23:17:939 error - {}
    15:23:17:944 error - {}
    15:23:17:953 error - {}
    15:23:18:093 error - {}
    15:23:18:100 error - {}
    15:23:19:133 error - {}
    15:23:19:136 error - {}
    15:23:19:261 error - {}
    15:23:19:263 error - {}
    15:23:19:264 error - {}
    15:23:20:730 error - {}
    15:23:33:824 error - {}
    15:23:33:826 error - {}
    15:23:33:827 error - {}
    15:23:33:828 error - {}
    15:23:33:828 error - {}
    15:23:33:836 error - {}
    15:23:37:315 debug - Target Configuration. Device: tms320f28377d, Connection: TIXDS100v3_Dot7_Connection, LP: false
    15:23:37:691 debug - ufDS, session.configured, partnum of current session = tms320f28377d
    15:23:37:777 debug - addTargetStateListener on C28xx_CPU1
    15:23:37:777 debug - addTargetStateListener on C28xx_CPU2
    15:23:37:894 error - {}
    15:23:49:155 debug - returning new configure
    15:24:15:969 error - {}
    15:26:27:491 error - {}
    

  • Thanks for the GUI log. I see that you attached it twice. Did you mean for one of them to be the DS Log? 

    In any case, please generate and attach the DS log also. The GUI log doesn't indicate any issues. Hopefully the DS log will.

    Thanks

    ki